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2020 – today
- 2024
[j109]Rainer Alt
, Gilbert Fridgen, Younghoon Chang:
The future of fintech - Towards ubiquitous financial services. Electron. Mark. 34(1): 3 (2024)- [j108]Xusen Cheng, Jian Mou, Xiao-Liang Shen, Triparna de Vreede, Rainer Alt:
Guest editorial: Exploring the research opportunities and challenges in the metaverse. Internet Res. 34(1): 1-8 (2024) - [c128]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Exploring the Scope of Multi-Platforms: A Network Science Approach. ECIS 2024 - [c127]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Ecosystem Intelligence im Zeitalter vernetzter Plattformen: Positionspapier. INFORMATIK 2024: 1501-1504 - [c126]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Introduction to the Minitrack on Artificial Intelligence-based Assistants and Platforms. HICSS 2024: 3957-3959 - [c125]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Higher-Order Externalities in Multi-Platform Ecosystems. HICSS 2024: 3990-3999 - [c124]Rainer Alt, Gustaf Neumann, Soheil Human:
Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy. HICSS 2024: 4631 - [c123]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Generative Assistants for Handling Incidents in IT Service Management. ICIS 2024 - 2023
- [j107]Ali Sunyaev, Tobias Dehling, Susanne Strahringer, Li Da Xu, Martin Heinig, Michael Perscheid, Rainer Alt, Matti Rossi:
The Future of Enterprise Information Systems. Bus. Inf. Syst. Eng. 65(6): 731-751 (2023) - [j106]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Assistant platforms. Electron. Mark. 33(1): 59 (2023) - [j105]Julio A. N. Viana, Rainer Alt, Olaf Reinhold:
Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders. Int. J. Serv. Technol. Manag. 28(3/4): 141-158 (2023) - [j104]Chulmo Koo, Jinwon Kim, Rainer Alt:
Editorial - spatial is special: Special issue on exploration for spatial approach in smart tourism cities. Inf. Process. Manag. 60(4): 103401 (2023) - [j103]Dirk Schmalzried, Jonas Zander, Rainer Alt:
Ein Ordnungsrahmen für Metaversen. Wirtschaftsinformatik Manag. 15(1): 6-17 (2023) - [c122]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Introduction to the Minitrack on Artificial Intelligence-based Assistants. HICSS 2023: 3441-3443 - [c121]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Measuring Ecosystem Complexity - Decision-Making Based on Complementarity Graphs. HICSS 2023: 3464-3473 - [c120]Soheil Human, Gustaf Neumann, Rainer Alt:
Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy. HICSS 2023: 4004-4005 - [c119]Max Gräser, Connor Harris, Rainer Alt, Olaf Reinhold:
How Integrated Social CRM Affects Business Success: Learnings from a Literature Analysis. WI/IAT 2023: 547-554 - [c118]Max Gräser, Rainer Alt:
Potenziale des Metaversums für E-Commerce: Eine Analyse aus Sicht der Affordance-Theorie. Wirtschaftsinformatik 2023: 61 - [c117]Katharina Blöcher, Olaf Reinhold, Rainer Alt:
Managing Customer Data in Data-driven Service Innovation: A Framework of Data Principles. Wirtschaftsinformatik 2023: 93 - 2022
- [j102]Rainer Alt:
Electronic Markets on platform dualities. Electron. Mark. 32(1): 1-10 (2022) - [j101]Rainer Alt, Hans-Dieter Zimmermann:
Towards AI application marketplaces - an interview with Dorian Selz. Electron. Mark. 32(1): 139-143 (2022) - [j100]Rainer Alt:
Electronic Markets on platform transformation. Electron. Mark. 32(2): 401-409 (2022) - [j99]Rainer Alt:
From competitive advantage to social welfare. Electron. Mark. 32(2): 487-492 (2022) - [j98]Rainer Alt:
Electronic Markets on platform culture. Electron. Mark. 32(3): 1019-1031 (2022) - [j97]Rainer Alt:
Managing AI is managing complexity - An interview with Rahul C. Basole. Electron. Mark. 32(3): 1119-1125 (2022) - [j96]Rainer Alt:
Electronic Markets on AI and standardization. Electron. Mark. 32(4): 1795-1805 (2022) - [j95]Rainer Alt:
On the potentials of quantum computing - An interview with Heike Riel from IBM Research. Electron. Mark. 32(4): 2537-2543 (2022) - [c116]Christian Hrach, Rainer Alt, Stefan Sackmann:
Configuration Approach of User Requirements for Analytical Applications - Challenges, State of the Art and Evaluation. ISM@FedCSIS 2022: 3-22 - [c115]Christian Hrach, Rainer Alt, Stefan Sackmann:
Process-oriented documentation of user requirements for analytical applications - challenges, state of the art and evaluation of a service-based configuration approach. FedCSIS 2022: 773-782 - [c114]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems and Platforms: Designing Complexity. HICSS 2022: 1-3 - [c113]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Ecosystem Intelligence for AI-based Assistant Platforms. HICSS 2022: 1-10 - [c112]Rainer Schmidt, Alfred Zimmermann, Rainer Alt:
Introduction to the Minitrack on Artificial Intelligence-based Assistants. HICSS 2022: 1-3 - [c111]Katharina Blöcher, Fabian Hunke, Rainer Alt, Gerhard Satzger:
From Personal Data to Service Innovation - Guiding the Design of New Service Opportunities. HICSS 2022: 1-10 - [c110]Soheil Human, Rainer Alt, Hooman Habibnia, Gustaf Neumann:
Human-centric Personal Data Protection and Consenting AssistantSystems: Towards a Sustainable Digital Economy. HICSS 2022: 1-10 - [c109]Soheil Human, Gustaf Neumann, Rainer Alt:
Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy. HICSS 2022: 1-2 - [c108]Paul Clemens Morschheuser, Rainer Alt, Stephan Sachse, Benedikt Morschheuser:
Gamifying Sustainable Behavior at Work: Results from an Experiment with a Corporate Gamification App. ISD 2022 - [c107]Dayse Liz Das Graças Conceição, Julio A. N. Viana, Cristiana Fernandes De Muylder, Olaf Reinhold, Rainer Alt:
Social CRM to Reduce Perceived Risks in Online Purchase Behavior. WI/IAT 2022: 519-526 - 2021
- [j94]Rainer Alt, Andreas Göldi, Hubert Österle, Edy Portmann, Sarah Spiekermann:
Life Engineering. Bus. Inf. Syst. Eng. 63(2): 191-205 (2021) - [j93]Rainer Alt:
Electronic Markets on the next convergence. Electron. Mark. 31(1): 1-9 (2021) - [j92]Rainer Alt:
Electronic Markets on digital platforms and AI. Electron. Mark. 31(2): 233-241 (2021) - [j91]Rainer Alt:
Electronic Markets on robotics. Electron. Mark. 31(3): 465-471 (2021) - [j90]Katharina Blöcher, Rainer Alt:
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry. Electron. Mark. 31(3): 529-551 (2021) - [j89]Rainer Alt:
How to organize for AI? An interview with Yao-Hua Tan. Electron. Mark. 31(3): 639-642 (2021) - [j88]Rainer Alt:
Electronic Markets on platform complexity. Electron. Mark. 31(4): 737-742 (2021) - [j87]Rainer Alt, Hans-Dieter Zimmermann:
The digital transformation of healthcare - An interview with Werner Dorfmeister. Electron. Mark. 31(4): 895-899 (2021) - [j86]Rainer Alt, Susanne Robra-Bissantz:
Tipping Point Pandemie - Chance für die Wirtschaftsinformatik? HMD Prax. Wirtsch. 58(4): 691-697 (2021) - [c106]Julio A. N. Viana, Rainer Alt, Olaf Reinhold:
Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts. BIS (Workshops) 2021: 186-197 - [c105]Julio Augusto Nogueira Viana, Rainer Alt, Olaf Reinhold:
Smart Services for Energy Communities: Insights on Options and Priorities from a Multicriteria Mapping Study in Germany. Bled eConference 2021: 29 - [c104]Dorothee Ulrich, Rainer Alt:
Social networking platforms to close the gender gap: an analysis of female doctoral students in information systems. ECIS 2021 - [c103]Gustaf Neumann, Rainer Alt, Soheil Human:
Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy. HICSS 2021: 1-2 - [c102]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Introduction to the Minitrack on Artificial Intelligence-based Assistants. HICSS 2021: 1-3 - [c101]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
A Conceptual Model for Assistant Platforms. HICSS 2021: 1-10 - [c100]Rainer Schmidt, Selmin Nurcan, Rainer Alt:
Introduction to the Minitrack on Social Information Systems. HICSS 2021: 1-2 - 2020
- [j85]Rainer Alt, Jan Marco Leimeister, Thomas Priemuth, Stephan Sachse, Nils Urbach, Nico Wunderlich:
Software-Defined Business. Bus. Inf. Syst. Eng. 62(6): 609-621 (2020) - [j84]Rainer Alt:
Evolution and perspectives of electronic markets. Electron. Mark. 30(1): 1-13 (2020) - [j83]Rainer Alt:
Electronic Markets on blockchain markets. Electron. Mark. 30(2): 181-188 (2020) - [j82]Rainer Alt, Erik Wende:
Blockchain technology in energy markets - An interview with the European Energy Exchange. Electron. Mark. 30(2): 325-330 (2020) - [j81]Rainer Alt:
Electronic Markets on business model development. Electron. Mark. 30(3): 405-411 (2020) - [j80]Rainer Alt:
Electronic Markets on sustainability. Electron. Mark. 30(4): 667-674 (2020) - [j79]Beatriz Nery Rodrigues Chagas, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt:
A literature review of the current applications of machine learning and their practical implications. Web Intell. 18(1): 69-83 (2020) - [c99]Julio A. N. Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Outsourcing of Social CRM Services in German SMEs. BIS (Workshops) 2020: 215-228 - [c98]Jorge L. F. Silva Junior, Julio A. N. Viana, Olaf Reinhold, Antônio F. L. Jacob, Rainer Alt, Fábio M. F. Lobato:
Social CRM Tools: A Systematic Mapping Study. BIS (Workshops) 2020: 250-261 - [c97]Daniel Noll, Rainer Alt:
Internet-of-Things Marketplaces: State-of-the-Art and the Role of Distributed Ledger Technology. BIS 2020: 337-350 - [c96]Jürgen Anke, Martin Ebel, Jens Poeppelbuss, Rainer Alt:
How to tame the Tiger - Exploring the Means, Ends and Challenges in Smart Service Systems Engineering. ECIS 2020 - [c95]Christian Dietzmann, Roger Heines, Rainer Alt:
The Convergence of Distributed Ledger Technology and Artificial Intelligence: An end-to-end Reference Lending Process for Financial Services. ECIS 2020 - [c94]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2020: 1-2 - [c93]Christian Dietzmann, Rainer Alt:
Assessing the Business Impact of Artificial Intelligence. HICSS 2020: 1-10 - [c92]Gustaf Neumann, Soheil Human, Rainer Alt:
Introduction to the Minitrack on End-user Empowerment in the Digital Age. HICSS 2020: 1-3 - [c91]Christian Hrach, Rainer Alt:
Configuration Approach for Analytical Service Models - Development and Evaluation. CBI (1) 2020: 260-269 - [c90]Jürgen Anke, Jens Poeppelbuss, Rainer Alt:
Joining Forces: Understanding Organizational Roles in Inter-organizational Smart Service Systems Engineering. Wirtschaftsinformatik (Zentrale Tracks) 2020: 939-954 - [c89]Katharina Blöcher, Matthias Wittwer, Rainer Alt:
Customer Data Mapping - A Method for data-driven Service Innovation. Wirtschaftsinformatik (Zentrale Tracks) 2020: 988-1003
2010 – 2019
- 2019
- [j78]Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, Anne Moen, Alfred Winter:
Smart services: The move to customer orientation. Electron. Mark. 29(1): 1-6 (2019) - [j77]Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Tino Henke, Dirk Christian Mattfeld, Andreas Oberweis, Barbara Paech, Alfred Winter:
Towards customer-induced service orchestration - requirements for the next step of customer orientation. Electron. Mark. 29(1): 79-91 (2019) - [j76]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on platform competition. Electron. Mark. 29(2): 143-149 (2019) - [j75]Rainer Alt:
Electronic Markets on digital transformation methodologies. Electron. Mark. 29(3): 307-313 (2019) - [j74]Manfred Grauer, Dirk Schmalzried, Rainer Alt, Maren Ebenhöh:
Ist "Realtime" schon real? Wirtschaftsinformatik Manag. 11(2): 72-80 (2019) - [c88]Julio Augusto Nogueira Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany. BIS (Workshops) 2019: 383-395 - [c87]Maik Lange, Steven Chris Leiter, Rainer Alt:
Defining and Delimitating Distributed Ledger Technology: Results of a Structured Literature Analysis. BPM (Blockchain and CEE Forum) 2019: 43-54 - [c86]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2019: 1-5 - [c85]Sebastian Bär, Olaf Reinhold, Rainer Alt:
The Role of Cross-Domain Use Cases in IoT - A Case Analysis. HICSS 2019: 1-10 - [c84]Olaf Reinhold, Rainer Alt:
The Role of Social CRM in Social Information Systems: Findings from Four Case Studies. HICSS 2019: 1-10 - [c83]Christian Dietzmann, Rainer Alt:
How IT-Related Financial Innovation Influences Bank Risk-Taking: Results from an Empirical Analysis of Patent Applications. CBI (1) 2019: 452-461 - 2018
- [j73]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on networked media. Electron. Mark. 28(1): 1-6 (2018) - [j72]Rainer Alt:
Electronic Markets and current general research. Electron. Mark. 28(2): 123-128 (2018) - [j71]Rainer Alt, Roman Beck, Martin T. Smits:
FinTech and the transformation of the financial industry. Electron. Mark. 28(3): 235-243 (2018) - [j70]Rainer Alt:
Electronic Markets on digitalization. Electron. Mark. 28(4): 397-402 (2018) - [c82]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2018: 1-3 - [c81]Katharina Blöcher, Rainer Alt:
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management. IESS 2018: 45-58 - [c80]Daniel Burdensky, Benny Kneissl, Rainer Alt:
Deskriptive Analyse von Kennzahlenrelationen. MKWI 2018: 59-70 - [c79]Christian Hrach, Rainer Alt:
Functional service description on service marketplaces. MKWI 2018: 569-575 - [c78]Beatriz Nery Rodrigues Chagas, Julio Augusto Nogueira Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt:
Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications. WI 2018: 452-458 - [c77]Julio A. N. Viana, Richard Stüber, Olaf Reinhold, Rainer Alt:
Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users. WI 2018: 740-745 - [c76]Gabriela M. Barata, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Rainer Alt:
Social CRM in Digital Marketing Agencies: An Extensive Classification of Services. WI 2018: 750-753 - [c75]Vilmar César Pereira Júnior, Renato Fileto, Willian Santos de Souza, Matthias Wittwer, Olaf Reinhold, Rainer Alt:
A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets. WebMedia 2018: 197-204 - 2017
- [j69]Rainer Alt, Carsta Militzer-Horstmann:
Electronic Markets on the media industry. Electron. Mark. 27(1): 1-5 (2017) - [j68]Rainer Alt:
Electronic Markets on academic supply chains. Electron. Mark. 27(2): 91-96 (2017) - [j67]Ralph Tröger, Rainer Alt:
Design options for supply chain visibility services: learnings from three EPCIS implementations. Electron. Mark. 27(2): 141-156 (2017) - [j66]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on big data services. Electron. Mark. 27(3): 191-195 (2017) - [j65]Rainer Alt:
Electronic markets on transaction costs. Electron. Mark. 27(4): 297-301 (2017) - [j64]Rainer Alt, Gunnar Auth, Christoph Kögler:
Innovationsorientiertes IT-Management - Eine Fallstudie zur DevOps-Umsetzung bei T‑Systems MMS. HMD Prax. Wirtsch. 54(2): 216-229 (2017) - [c74]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Customer Context and Social CRM: A Literature Review and Research Agenda. Bled eConference 2017: 3 - [c73]Carina Cundius, Rainer Alt:
A Process-Oriented Model to Business Value - the Case of Real-Time IT Infrastructures. HICSS 2017: 1-10 - [c72]Erik Wende, Rainer Alt, Gregory King:
Towards Genuine Virtual Collaboration: Designing the Use of Mobile Remote Presence in Offshore-Outsourced Projects. HICSS 2017: 1-10 - [c71]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Capturing customer context from social media: mapping social media API and CRM profile data. WI 2017: 993-997 - [c70]Douglas Cirqueira, Márcia Pinheiro, Thaís Braga, Antônio Fernando Lavareda Jacob Jr., Olaf Reinhold, Rainer Alt, Ádamo L. de Santana:
Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA. WI 2017: 998-1005 - [e4]Witold Abramowicz, Rainer Alt, Bogdan Franczyk:
Business Information Systems Workshops - BIS 2016 International Workshops, Leipzig, Germany, July 6-8, 2016, Revised Papers. Lecture Notes in Business Information Processing 263, Springer 2017, ISBN 978-3-319-52463-4 [contents] - [e3]Amit P. Sheth, Axel Ngonga, Yin Wang, Elizabeth Chang, Dominik Slezak, Bogdan Franczyk, Rainer Alt, Xiaohui Tao, Rainer Unland:
Proceedings of the International Conference on Web Intelligence, Leipzig, Germany, August 23-26, 2017. ACM 2017, ISBN 978-1-4503-4951-2 [contents] - 2016
- [j63]Thomas Puschmann, Rainer Alt:
Sharing Economy. Bus. Inf. Syst. Eng. 58(1): 93-99 (2016) - [j62]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Electronic Markets on self-archiving. Electron. Mark. 26(1): 1-5 (2016) - [j61]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Electronic Markets on the impact factor. Electron. Mark. 26(2): 95-101 (2016) - [j60]Rainer Alt:
Electronic Markets on customer-orientation. Electron. Mark. 26(3): 195-198 (2016) - [j59]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on electronic markets in education. Electron. Mark. 26(4): 311-314 (2016) - [j58]Rainer Alt, Dieter Ehrenberg:
Fintech - Umbruch der Finanzbranche durch IT. Wirtschaftsinformatik Manag. 8(3): 8-17 (2016) - [c69]Matthias Wittwer, Olaf Reinhold, Rainer Alt, Finn Jessen, Richard Stüber:
Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications. BIS (Workshops) 2016: 252-259 - [c68]Olaf Reinhold, Matthias Wittwer, Rainer Alt, Toralf Kirsten, Wieland Kiess:
Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care. BIS (Workshops) 2016: 340-346 - [c67]Michael Fischbach, Rainer Alt:
Risk-Aware Pricing of B2B Services: Approach, Realization and Application to a Payments Transaction Processing Service. BIS 2016: 341-355 - [c66]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Social Media Analytics in Social CRM - Towards a Research Agenda. Bled eConference 2016: 32 - [c65]Rebecca Nueesch, Thomas Zerndt, Rainer Alt, Roberto G. Ferretti:
Tablets Penetrate the Customer Advisory Process: A Case from a Swiss Private Bank. Bled eConference 2016: 45 - [c64]Mattis Hartwig, Olaf Reinhold, Rainer Alt:
Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data. Bled eConference 2016: 46 - [c63]Sascha Hoberecht, Rainer Alt:
Big Data - Anwendungsbereiche und Strategie Framework im Bankwesen. MKWI 2016: 943-954 - [c62]Jan Fabian Ehmke, Rainer Alt, Alfred Winter:
Vorwort. MKWI 2016: 1353 - [c61]Stephan Sachse, Rainer Alt:
Kundenzentrierte Komposition komplexer Dienstleistungen - Eine empirische Untersuchung der Vorteile kundenzentrierter Servicekomposition. MKWI 2016: 1379-1390 - [e2]Witold Abramowicz, Rainer Alt, Bogdan Franczyk:
Business Information Systems - 19th International Conference, BIS 2016, Leipzig, Germany, July, 6-8, 2016, Proceedings. Lecture Notes in Business Information Processing 255, Springer 2016, ISBN 978-3-319-39425-1 [contents] - 2015
- [j57]Rebecca Nüesch, Rainer Alt, Thomas Puschmann:
Hybrid Customer Interaction. Bus. Inf. Syst. Eng. 57(1): 73-78 (2015) - [j56]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/1: 25 years of electronic markets. Electron. Mark. 25(1): 1-5 (2015) - [j55]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/2: Electronic Markets and privacy. Electron. Mark. 25(2): 87-90 (2015) - [j54]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 25/3: Electronic Markets on ecosystems and tourism. Electron. Mark. 25(3): 169-174 (2015) - [j53]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/4: Electronic Markets on reviewing. Electron. Mark. 25(4): 255-261 (2015) - [j52]Benedikt Morschheuser, Christian Hrach, Rainer Alt, Christoph Lefanczyk:
Gamifizierung mit BPMN. HMD Prax. Wirtsch. 52(6): 840-850 (2015) - [j51]Rainer Alt, Clemens Eckert, Thomas Puschmann:
Network Management and Service Systems: The Case of German and Swiss Banks. Inf. Resour. Manag. J. 28(1): 38-56 (2015) - [c60]Benedikt Morschheuser, Christian Henzi, Rainer Alt:
Increasing Intranet Usage through Gamification - Insights from an Experiment in the Banking Industry. HICSS 2015: 635-642 - 2014
- [j50]Rainer Alt, Hubert Österle:
Editorial 24/1: Electronic Markets and practice-orientation. Electron. Mark. 24(1): 1-3 (2014) - [j49]Rainer Alt, Hubert Österle:
Editorial 24/2: Electronic Markets and journal sections. Electron. Mark. 24(2): 77-79 (2014) - [j48]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 24/3: Electronic Markets and general research. Electron. Mark. 24(3): 161-164 (2014) - [j47]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 24/4: Electronic markets and business models. Electron. Mark. 24(4): 231-234 (2014) - [j46]Rainer Alt, Hans-Dieter Zimmermann:
Status of business model and electronic market research: An interview with Paul Timmers. Electron. Mark. 24(4): 235-241 (2014) - [j45]Rainer Alt, Hans-Dieter Zimmermann:
Status of business model and electronic market research: An interview with Alexander Osterwalder. Electron. Mark. 24(4): 243-249 (2014) - [j44]Rainer Alt:
Electronic market research and the impact of consumerization: An interview with Hubert Österle. Electron. Mark. 24(4): 251-253 (2014) - [c59]Rebecca Nueesch, Thomas Puschmann, Rainer Alt:
Realizing Value From Tablet-Supported Customer Advisory: Cases From the Banking Industry. Bled eConference 2014: 34 - [c58]Rainer Alt, Martin Smits:
Design and Value of Service-Oriented Technologies for Smart Business Networking. ECIS 2014 - [c57]Rainer Alt, Matthias Wittwer:
Towards an Ontology-Based Approach for Social Media Analysis. ECIS 2014 - [c56]Alexandra Herzog, Christian Hrach, Nadja Schubert, Rainer Alt:
Aufgabengebiete und Entwicklungspotenziale von Energiemanagementsystemen. MKWI 2014: 921-933 - [c55]Stephan Sachse, Rainer Alt, Thomas Puschmann:
Towards Customer-centric Mass Customization - Contribution of a Customer Model. MKWI 2014: 1821-1833 - 2013
- [j43]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Service Lifecycle Management. Bus. Inf. Syst. Eng. 5(1): 45-49 (2013) - [j42]Rainer Alt, Hubert Österle:
Editorial 23/1. Electron. Mark. 23(1): 1 (2013) - [j41]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 23/2. Electron. Mark. 23(2): 85-87 (2013) - [j40]Rainer Alt, Hubert Österle:
Electronic Markets on Internet marketing. Electron. Mark. 23(3): 173-174 (2013) - [j39]Rainer Alt, Hubert Österle:
Electronic Markets and conference contributions. Electron. Mark. 23(4): 267-268 (2013) - [j38]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Service-Lifecycle-Management. Wirtschaftsinf. 55(1): 51-55 (2013) - [c54]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions. AMCIS 2013 - [c53]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis. AMCIS 2013 - [c52]Olaf Reinhold, Rainer Alt:
How Companies are Implementing Social Customer Relationship Management: Insights From Two Case Studies. Bled eConference 2013: 24 - [c51]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Enhancing Soa With Service Lifecycle Management - Towards A Functional Reference Model. ECIS 2013: 170 - [c50]Jan Schreiter, Rainer Alt:
Modellierungswerkzeuge zur Abbildung der Standardisierung und Individualisierung bei Hochschulprozessen. GI-Jahrestagung 2013: 320-333 - [c49]Dirk Schmalzried, Rainer Alt:
Anforderungen an das In-Memory-Data-Management als Schritt zum Echtzeitunternehmen. GI-Jahrestagung 2013: 446-460 - [c48]Carina Cundius, Rainer Alt:
Real-Time or Near Real-Time? - Towards a Real-Time Assessment Model. ICIS 2013 - [c47]Dirk Schmalzried, Carina Cundius, René Franke, Christian Lambeck, Rainer Alt, Wolf Zimmermann, Rainer Groh:
In-Memory basierte Real-Time Supply Chain Planung. Wirtschaftsinformatik 2013: 13 - 2012
- [j37]Rainer Alt, Olaf Reinhold:
Social Customer Relationship Management (Social CRM) - Application and Technology. Bus. Inf. Syst. Eng. 4(5): 287-291 (2012) - [j36]Rainer Alt, Hubert Österle, Karen Heyden:
Editorial 22/1. Electron. Mark. 22(1): 1-3 (2012) - [j35]Rainer Alt, Hubert Österle, Karen Heyden:
Editorial 22/2. Electron. Mark. 22(2): 69-70 (2012) - [j34]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 22/3. Electron. Mark. 22(3): 129-130 (2012) - [j33]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 22/4. Electron. Mark. 22(4): 195-196 (2012) - [j32]Roger W. H. Bons, Rainer Alt, Ho Geun Lee, Bruce Weber:
Banking in the Internet and mobile era. Electron. Mark. 22(4): 197-202 (2012) - [j31]Rainer Alt, Thomas Puschmann:
The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry. Electron. Mark. 22(4): 203-215 (2012) - [j30]Alfred Winter, Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Wolfram Ludwig, Dirk C. Mattfeld, Andreas Oberweis, Barbara Paech:
Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels. Inform. Spektrum 35(6): 399-408 (2012) - [j29]Rainer Alt, Olaf Reinhold:
Social-Customer-Relationship-Management (Social-CRM) - Anwendung und Technologie. Wirtschaftsinf. 54(5): 281-286 (2012) - [c46]Rebecca Nueesch, Thomas Puschmann, Rainer Alt:
A framework for assessing Web 2.0 customer interaction maturity: The case of the banking industry. Bled eConference 2012: 24 - [c45]Olaf Reinhold, Rainer Alt:
Social Customer Relationship Management: State of the Art and Learnings from Current Projects. Bled eConference 2012: 26 - [c44]Stephan Sachse, Thomas Puschmann, Rainer Alt:
Towards customer-oriented electronic markets - A survey among digital natives in the financial industry. Bled eConference 2012: 27 - [c43]Thomas Puschmann, Rebecca Nueesch, Rainer Alt:
Transformation towards Customer-Oriented Service Architectures in the Financial Industry. ECIS 2012: 212 - [c42]Jan Schreiter, Rainer Alt, Gunnar Auth:
Business Engineering bei der Einführung von Campus-Management-Systemen - Herausforderungen und Potenziale. GI-Jahrestagung 2012: 642-656 - [c41]Christian Lambeck, Dirk Schmalzried, Rainer Alt, Rainer Groh:
Changing Concepts in Human-Computer-Interaction in Real-time Enterprise Systems - Introducing a Concept for Intuitive Decision Support in SCM Scenarios. ICEIS (1) 2012: 139-144 - [c40]Christian Hrach, Rainer Alt:
Operational Business Intelligence bei Call Centern- Erkenntnisse einer Fallstudienuntersuchung. MKWI 2012: 1131-1144 - 2011
- [j28]Hubert Österle, Hans-Dieter Zimmermann, Rainer Alt:
Editorial 21/1. Electron. Mark. 21(1): 1-3 (2011) - [j27]Rainer Alt, Stefan Klein:
Twenty years of electronic markets research - looking backwards towards the future. Electron. Mark. 21(1): 41-51 (2011) - [j26]Hubert Österle, Rainer Alt, Karen Heyden:
Editorial 21/2. Electron. Mark. 21(2): 77 (2011) - [j25]Thomas Puschmann, Rainer Alt:
Überbetriebliches Service Lifecycle Management. HMD Prax. Wirtsch. 278: 58-67 (2011) - [j24]Christian Hrach, Rainer Alt, Lars Nöbel:
Datenschutz im Callcenter. HMD Prax. Wirtsch. 281: 71-79 (2011) - [c39]Olaf Reinhold, Rainer Alt:
Analytical Social CRM: Concept and Tool Support. Bled eConference 2011: 50 - [c38]Alexander Pole, Thomas Puschmann, Michael Fischbach, Rainer Alt:
Web 2.0 applications in private banking - classification, potentials, and application fields. ECIS 2011: 266 - [c37]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Towards an Interdisciplinary View on Service Science - The Case of the Financial Services Industry. FedCSIS 2011: 521-527 - [c36]Till Möwes, Thomas Puschmann, Rainer Alt:
Service-based Integration of IT-Innovations in Customer-Bank-Interaction. Wirtschaftsinformatik 2011: 102 - [c35]Falk Kohlmann, Rainer Alt:
Integrierende geschäftsorientierte Servicearchitektur am Beispiel des Bankenbereichs. Wirtschaftsinformatik 2011: 106 - 2010
- [j23]Rainer Alt, Gunnar Auth:
Campus Management System. Bus. Inf. Syst. Eng. 2(3): 187-190 (2010) - [j22]Rainer Alt, Witold Abramowicz, Haluk Demirkan:
Service-orientation in electronic markets. Electron. Mark. 20(3-4): 177-180 (2010) - [j21]Rainer Alt, Till Möwes, Thomas Puschmann:
Neue Wege zum Kunden - Innovationen in der Kunde-Bank-Interaktion. Wirtschaftsinformatik Manag. 2(4): 40-46 (2010) - [c34]Falk Kohlmann, René Börner, Rainer Alt:
A Framework for the Design of Service Maps. AMCIS 2010: 39 - [c33]Ralph Tröger, Rainer Alt:
Service-oriented Supply Chain Event Management - A Case Study from the Fashion Industry. ISSS/BPSC 2010: 31-42 - [c32]Falk Kohlmann, Rainer Alt:
The Impact of Service-Oriented Architecture on Business Networkability. ECIS 2010: 76 - [c31]Rainer Alt, Martin Smits:
Design Options for Service Directories in Business Networks. ECIS 2010: 122 - [c30]Andrej Werner, Christian Hrach, Karen Heyden, Rainer Alt, Bogdan Franczyk:
Value Chain Cockpit auf Basis betrieblicher Anwendungssysteme. MKWI 2010: 1583-1595 - [c29]Ken Mansfeldt, Rainer Alt, Thomas Puschmann:
Ansatz zur integrierten Gestaltung und Bewertung am Beispiel des Financial Sourcing. MKWI 2010: 1845-1856 - [e1]Witold Abramowicz, Rainer Alt, Klaus-Peter Fähnrich, Bogdan Franczyk, Leszek A. Maciaszek:
INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany. LNI P-177, GI 2010, ISBN 978-3-88579-271-0 [contents]
2000 – 2009
- 2009
- [c28]Falk Kohlmann, Rainer Alt:
Deducing Service Ownerships in Financial Networks. AMCIS 2009: 518 - [c27]Olaf Reinhold, Rainer Alt:
Enhancing Collaborative CRM with Mobile Technologies. Bled eConference 2009: 36 - [c26]Falk Kohlmann, Rainer Alt:
Aligning Service Maps - A Methodological Approach from the Financial Industry. HICSS 2009: 1-10 - [c25]Jürgen Müller, Ralph Tröger, Alexander Zeier, Rainer Alt:
Gain in Transparency versus Investment in the EPC Network - Analysis and Results of a Discrete Event Simulation Based on a Case Study in the Fashion Industry. ICSOC/ServiceWave Workshops 2009: 145-155 - [c24]Christian Hrach, Rainer Alt:
Anwendungspotenziale für Business Intelligence-Technologien im Call Center-Bereich. Wirtschaftsinformatik (2) 2009: 369-378 - 2008
- [c23]Olaf Reinhold, Rainer Alt:
Usability of CRM Systems as Collaboration Infrastructures in Business Networks. Bled eConference 2008: 5 - [c22]Stefan Reitbauer, Falk Kohlmann, Clemens Eckert, Ken Mansfeldt, Rainer Alt:
Redesigning business networks: reference process, network and service map. SAC 2008: 540-547 - 2007
- [c21]Falk Kohlmann, Rainer Alt:
Business-Driven Service Modelling - A Methodological Approach from the Finance Industry. BPSC 2007: 180-193 - [c20]Rainer Alt, Martin Smits:
Networkability of Organizations and Business Networks. ECIS 2007: 119-130 - [c19]Falk Kohlmann, Stefan Reitbauer, Clemens Eckert, Rainer Alt:
Instruments for an Integrated Business Network Redesign in the Financial Industry. FinanceCom 2007: 136-150 - 2006
- [c18]Rainer Alt, Thomas Puschmann:
Ansätze zur Lösung der Integrationsproblematik bei Prozessportalen. Data Warehousing 2006: 467-484 - 2005
- [j20]Rainer Alt, Thomas Puschmann:
Developing customer process orientation: the case of Pharma Corp. Bus. Process. Manag. J. 11(4): 297-315 (2005) - [j19]Thomas Puschmann, Rainer Alt:
Developing an integration architecture for process portals. Eur. J. Inf. Syst. 14(2): 121-134 (2005) - [j18]Rainer Alt, Christine Legner, Hubert Österle:
Virtuelle Organisation - Konzept, Realität und Umsetzung. HMD Prax. Wirtsch. 242 (2005) - [j17]Rainer Alt, Dimitrios Gizanis, Christine Legner:
Collaborative order management: toward standard solutions for interorganisational order management. Int. J. Technol. Manag. 31(1/2): 78-97 (2005) - 2004
- [j16]Thomas Puschmann, Rainer Alt:
Enterprise application integration systems and architecture - the case of the Robert Bosch Group. J. Enterp. Inf. Manag. 17(2): 105-116 (2004) - [c17]Rainer Alt, Thomas Puschmann:
Successful Practices in Customer Relationship Management. HICSS 2004 - [c16]Thomas Puschmann, Rainer Alt:
Process Portals - Architecture and Integration. HICSS 2004 - 2003
- [c15]Rainer Alt:
Transformation in the Pharmaceutical Industry ) Developing Customer Orientation at Pharma Corp. Bled eConference 2003: 59 - 2002
- [j15]Marc A. Cäsar, Rainer Alt, Jörg U. Grau:
Elektronische Marktplätze im Handels- und Konsumgüterbereich. HMD Prax. Wirtsch. 223 (2002) - [c14]Rainer Alt, Marc A. Cäsar, Christian Reichmayr, Rudolf Zurmühlen:
Evolution of Electronic Catalogs to Customer Process Portals ) A Structured Approach at ETA S.A. Bled eConference 2002: 19 - [c13]Rainer Alt, Marc A. Cäsar, Jörg U. Grau:
Collaboration In The Consumer Product Goods Industry - Analysis Of Marketplaces. ECIS 2002: 582-595 - [c12]Rainer Alt, Stefan Zbornik:
Integration of Electronic Services in the Execution of Business Transactions. I3E 2002: 717-732 - [c11]Rainer Alt, Dimitrios Gizanis, Hubert Österle:
Logistik WebServices zur Unterstützung des Distributed Order Management. Mobile and Collaborative Business 2002: 69-84 - 2001
- [j14]Rainer Alt, Hans-Dieter Zimmermann:
Preface: Introduction to Special Section - Business Models. Electron. Mark. 11(1): 3-9 (2001) - [j13]Rainer Alt, Thomas Puschmann, Christian Reichmayr:
Strategien zum Business Networking. HMD Prax. Wirtsch. 217: 43-55 (2001) - [j12]Thomas Puschmann, Rainer Alt:
Customer Relationship Management in der Pharmaindustrie. HMD Prax. Wirtsch. 221 (2001) - [c10]Thomas Puschmann, Oliver Thalmann, Rainer Alt:
Healthcare Portals - Customer Centricity in the Pharmaceutical Industry. ECIS 2001: 410-421 - [c9]Thomas Puschmann, Rainer Alt:
Enterprise Application Integration - The Case of the Robert Bosch Group. HICSS 2001 - [c8]Thomas Puschmann, Rainer Alt:
Customer Relationship Management in the Pharmaceutical Industry. HICSS 2001 - [c7]Rainer Alt, Christian Reichmayr, Thomas Puschmann, Florian Leser, Hubert Österle:
An Engineering Approach to Develop Business Networks. I3E 2001: 208-228 - 2000
- [j11]Rainer Alt, Stefan Zbornik:
Elektronische Geschäftsabwicklung mit zwischenbetrieblichem Workflow. HMD Prax. Wirtsch. 213: 89-101 (2000) - [j10]Rainer Alt, Elgar Fleisch:
Business Networking Systems: Characteristics and Lessons Learned. Int. J. Electron. Commer. 5(2): 7-27 (2000) - [j9]Rainer Alt, Elgar Fleisch, Hubert Österle:
Electronic Commerce and Supply Chain Management at ETA Fabriques d'Ebauches SA. J. Electron. Commer. Res. 1(2): 67-78 (2000) - [c6]Rainer Alt, Elgar Fleisch, Oswald Werle:
The Concept of Networkability - How to Make Companies Competitive in Business Networks. ECIS 2000: 405-411 - [c5]Rainer Alt, Karl Maria Grünauer, Christian Reichmayr:
Interaction of Electronic Commerce and Supply Chain Management - Insights from 'The Swatch Group'. HICSS 2000 - [c4]Thomas Huber, Rainer Alt, Hubert Österle:
Templates - Instruments for Standardizing ERP Systems. HICSS 2000
1990 – 1999
- 1999
- [j8]Rainer Alt, Hubert Österle, Christian Reichmayr, Rudolf Zurmühlen:
Business Networking in the Swatch Group. Electron. Mark. 9(3): 169-173 (1999) - 1998
- [c3]Rainer Alt, Stefan Klein:
Learning from Failure: The Myths and Magic of Electronic Transportation Markets. HICSS (4) 1998: 102- - 1997
- [j7]Beat F. Schmid, Rainer Alt, Karsten Kärcher, Stefan Zbornik:
EM Editorial. Electron. Mark. 7(1): 2 (1997) - 1996
- [j6]Beat F. Schmid, Rainer Alt, Stefan Zbornik, Dorian Selz:
EM Editorial. Electron. Mark. 6(2) (1996) - 1995
- [b1]Rainer Alt, Ivo Cathomen:
Handbuch Interorganisationssysteme - Anwendungen für die Waren- und Finanzlogistik. Wirtschaftsinformatik / Business Computing, Vieweg 1995, ISBN 978-3-528-05498-4, pp. I-XI, 1-518 - [j5]Rainer Alt, Stefan Zbornik:
EM Editorial. Electron. Mark. 5(1) (1995) - [j4]Rainer Alt, Stefan Zbornik:
EM Editorial. Electron. Mark. 5(2) (1995) - [j3]Rainer Alt, Stefan Zbornik:
EM Editorial. Electron. Mark. 5(3) (1995) - 1994
- [c2]Rainer Alt, Stefan Klein, Christoph Kuhn:
Service task allocation as internal market. ECIS 1994: 424-433 - [c1]Rainer Alt, Stefan Klein, Christoph Kuhn:
Electronic Coordination Mechanisms for Service Task Allocation. Transforming Organizations with Information Technology 1994: 199-217 - 1993
- [j2]Rainer Alt, Ivo Cathomen:
Computer Integrated Logistics. Electron. Mark. 3(3): 15 (1993) - 1992
- [j1]Rainer Alt, Stefan Zbornik:
EDI und offene elektronische Märkte. Electron. Mark. 2(2): 3 (1992)
Coauthor Index
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