"Social CRM Services in Digital Marketing Agencies: A Preliminary Study on ..."

Julio Augusto Nogueira Viana et al. (2019)

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DOI: 10.1007/978-3-030-36691-9_32

access: closed

type: Conference or Workshop Paper

metadata version: 2019-12-27

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  dblp key:
  - conf/bis/VianaZRA19
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Julio Augusto Nogueira Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany. BIS (Workshops) 2019: 383-395

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