"Outsourcing of Social CRM Services in German SMEs."

Julio A. N. Viana et al. (2020)

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DOI: 10.1007/978-3-030-61146-0_17

access: closed

type: Conference or Workshop Paper

metadata version: 2020-12-29

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  dblp key:
  - conf/bis/VianaZRA20
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Julio A. N. Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Outsourcing of Social CRM Services in German SMEs. BIS (Workshops) 2020: 215-228

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