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"Social CRM in Digital Marketing Agencies: An Extensive Classification of ..."
Gabriela M. Barata et al. (2018)
- Gabriela M. Barata, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Rainer Alt:
Social CRM in Digital Marketing Agencies: An Extensive Classification of Services. WI 2018: 750-753
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