"Developing customer process orientation: the case of Pharma Corp."

Rainer Alt, Thomas Puschmann (2005)

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DOI: 10.1108/14637150510609372

access: closed

type: Journal Article

metadata version: 2020-06-18

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Rainer Alt, Thomas Puschmann:
Developing customer process orientation: the case of Pharma Corp. Bus. Process. Manag. J. 11(4): 297-315 (2005)

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