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"Network Management and Service Systems: The Case of German and Swiss Banks."
Rainer Alt, Clemens Eckert, Thomas Puschmann (2015)
- Rainer Alt, Clemens Eckert, Thomas Puschmann:
Network Management and Service Systems: The Case of German and Swiss Banks. Inf. Resour. Manag. J. 28(1): 38-56 (2015)
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