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ORCIDWilliam J. Kettinger
Bill Kettinger
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- affiliation: University of Memphis, USA
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Journal Articles
- 2024
[j63]Carol V. Brown, William J. Kettinger, Esra Goren, Barbara Wixom:
The Influence of Context Factors on Cooperation in IS Integration Projects for Horizontal Mergers. Commun. Assoc. Inf. Syst. 54: 32 (2024)- [j62]Jignya Patel, William J. Kettinger, Sung Yul Ryoo:
IT Job Infusion 'Keeps on Truckin': Towards a Context-based Framework. Commun. Assoc. Inf. Syst. 55: 33 (2024) - [j61]He Li
, William J. Kettinger, Sungjin Yoo:
Dark Clouds on the Horizon? Effects of Cloud Storage on Security Breaches. J. Manag. Inf. Syst. 41(1): 206-235 (2024) - 2022
- [j60]Nirmalee I. Raddatz, William J. Kettinger, Joshua G. Coyne:
Giving to Get Well: Patients' Willingness to Manage and Share Health Information on AI-Driven Platforms. Commun. Assoc. Inf. Syst. 52: 53 (2022) - [j59]Mohammad Said Najjar, William J. Kettinger, Lynda Kettinger:
IS incident recovery and service value: a service-dominant logic view. Eur. J. Inf. Syst. 31(4): 492-524 (2022) - [j58]Yuan Li, William J. Kettinger:
Testing the Relationship Between Information and Knowledge in Computer-Aided Decision-Making. Inf. Syst. Frontiers 24(6): 1827-1843 (2022) - [j57]Son Bui, William J. Kettinger, Insu Park:
Identity Sharing and Adaptive Personalization Influencing Online Repurchases. J. Comput. Inf. Syst. 62(4): 778-789 (2022) - [j56]He Li, Chen Zhang, William J. Kettinger:
Digital Platform Ecosystem Dynamics: The Roles of Product Scope, Innovation, and Collaborative Network Centrality. MIS Q. 46(2): 739-770 (2022) - 2021
- [j55]Stefan Henningsson, William J. Kettinger, Chen Zhang, Nageswaran Vaidyanathan:
Transformative rare events: Leveraging digital affordance actualisation. Eur. J. Inf. Syst. 30(2): 137-156 (2021) - [j54]He Li, William J. Kettinger:
The Building Blocks of Software Platforms: Understanding the Past to Forge the Future. J. Assoc. Inf. Syst. 22(6): 9 (2021) - [j53]He Li, Sungjin Yoo, William J. Kettinger:
The Roles of IT Strategies and Security Investments in Reducing Organizational Security Breaches. J. Manag. Inf. Syst. 38(1): 222-245 (2021) - [j52]William J. Kettinger, Sung Yul Ryoo, Donald A. Marchand:
We're engaged! Following the path to a successful information management capability. J. Strateg. Inf. Syst. 30(3): 101681 (2021) - 2018
- [j51]Tao Hu, Thomas F. Stafford, William J. Kettinger, Xihui Paul Zhang, Hua Dai:
Formation and Effect of Social Media Usage Habit. J. Comput. Inf. Syst. 58(4): 334-343 (2018) - [j50]Alexander Benlian, William J. Kettinger, Ali Sunyaev, Till J. Winkler:
Special Section: The Transformative Value of Cloud Computing: A Decoupling, Platformization, and Recombination Theoretical Framework. J. Manag. Inf. Syst. 35(3): 719-739 (2018) - [j49]Chen Zhang, William J. Kettinger, Prajakta Kolte, Sungjin Yoo:
Established Companies' Strategic Responses to Sharing Economy Threats. MIS Q. Executive 17(1): 5 (2018) - 2016
- [j48]Liwen Hou, Ling Xue, Son Bui, William J. Kettinger:
System sourcing and information processing capability in supply chains: a study of small suppliers. Inf. Technol. Manag. 17(4): 379-391 (2016) - [j47]Stefan Henningsson, William J. Kettinger:
Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective. J. Manag. Inf. Syst. 33(4): 942-977 (2016) - [j46]Stefan Henningsson, William J. Kettinger:
Managing IT Integration Risk in Acquisitions. MIS Q. Executive 15(1): 3 (2016) - 2015
- [j45]Lakshman Mahadevan, William J. Kettinger, Thomas O. Meservy:
Running on Hybrid: Control Changes when Introducing an Agile Methodology in a Traditional "Waterfall" System Development Environment. Commun. Assoc. Inf. Syst. 36: 5 (2015) - [j44]William J. Kettinger, Yuan Li, Joshua M. Davis, Lynda Kettinger:
The roles of psychological climate, information management capabilities, and IT support on knowledge-sharing: an MOA perspective. Eur. J. Inf. Syst. 24(1): 59-75 (2015) - [j43]Tao Hu, William J. Kettinger, Robin S. Poston:
The effect of online social value on satisfaction and continued use of social media. Eur. J. Inf. Syst. 24(4): 391-410 (2015) - [j42]Yujong Hwang, William J. Kettinger, Mun Yong Yi:
Personal information management effectiveness of knowledge workers: conceptual development and empirical validation. Eur. J. Inf. Syst. 24(6): 588-606 (2015) - 2014
- [j41]Sandra M. Richardson, William J. Kettinger, Michael S. Banks, Yuri Quintana:
IT and Agility in the Social Enterprise: A Case Study of St Jude Children's Research Hospital's "Cure4Kids" IT-Platform for International Outreach. J. Assoc. Inf. Syst. 15(1): 2 (2014) - [j40]Robin S. Poston, William J. Kettinger:
Mindfully Experimenting with IT: Cases on Corporate Social Media Introduction. J. Database Manag. 25(2): 29-51 (2014) - [j39]Dorothy E. Leidner, Jan Damsgaard, Bill Kettinger, Mary C. Lacity:
Editor's Comments. MIS Q. Executive 13(4): 1 (2014) - 2013
- [j38]Tina Wakolbinger, Frances Hauge Fabian, William J. Kettinger:
IT-enabled Interorganizational Information Sharing Under Co-opetition in Disasters: A Game-Theoretic Framework. Commun. Assoc. Inf. Syst. 33: 5 (2013) - [j37]Yujong Hwang, William J. Kettinger, Mun Yong Yi:
A study on the motivational aspects of information management practice. Int. J. Inf. Manag. 33(1): 177-184 (2013) - [j36]William J. Kettinger, Chen Zhang, Kuo-Chung Chang:
Research Note - A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective. Inf. Syst. Res. 24(3): 842-860 (2013) - [j35]Mohammad Said Najjar, William J. Kettinger:
Data Monetization: Lessons from a Retailer's Journey. MIS Q. Executive 12(4): 4 (2013) - 2012
- [j34]Haejung Yun, William J. Kettinger, Choong C. Lee:
A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance. Int. J. Electron. Commer. 16(4): 121-152 (2012) - 2011
- [j33]Haejung Yun, Choong C. Lee, Byung Geun Kim, William J. Kettinger:
What Determines Actual Use of Mobile Web Browsing Services? A Contextual Study in Korea. Commun. Assoc. Inf. Syst. 28: 21 (2011) - [j32]Tao Hu, Robin S. Poston, William J. Kettinger:
Nonadopters of Online Social Network Services: Is It Easy to Have Fun Yet? Commun. Assoc. Inf. Syst. 29: 25 (2011) - [j31]Khawaja Asjad Saeed, Varun Grover, William J. Kettinger, Subo Guha:
The successful implementation of customer relationship management (CRM) system projects. Data Base 42(2): 9-31 (2011) - [j30]William J. Kettinger, Donald A. Marchand:
Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement. Inf. Syst. J. 21(5): 385-406 (2011) - [j29]William J. Kettinger, Chen Zhang, Donald A. Marchand:
CIO and Business Executive Leadership Approaches to Establishing Company-wide Information Orientation. MIS Q. Executive 10(4): 4 (2011) - 2010
- [j28]Yujong Hwang, William J. Kettinger, Mun Yong Yi:
Understanding Information Behavior and the Relationship to Job Performance. Commun. Assoc. Inf. Syst. 27: 8 (2010) - [j27]William J. Kettinger, Yuan Li:
The infological equation extended: towards conceptual clarity in the relationship between data, information and knowledge. Eur. J. Inf. Syst. 19(4): 409-421 (2010) - [j26]William J. Kettinger, Donald A. Marchand, Joshua M. Davis:
Designing Enterprise IT Architectures to Optimize Flexibility and Standardization in Global Business. MIS Q. Executive 9(2): 3 (2010) - 2009
- [j25]Joshua M. Davis, William J. Kettinger, Dimitar G. Kunev:
When users are IT experts too: the effects of joint IT competence and partnership on satisfaction with enterprise-level systems implementation. Eur. J. Inf. Syst. 18(1): 26-37 (2009) - [j24]William J. Kettinger, Sung-Hee "Sunny" Park, Jeffery Smith:
Understanding the consequences of information systems service quality on IS service reuse. Inf. Manag. 46(6): 335-341 (2009) - [j23]Judith C. Simon, Robin S. Poston, Bill Kettinger:
Creating Better Governance of Offshore Services. Inf. Syst. Manag. 26(2): 110-122 (2009) - [j22]Robin S. Poston, William J. Kettinger, Judith C. Simon:
Managing the Vendor Set: Achieving Best Pricing and Quality Service in IT Outsourcing. MIS Q. Executive 8(2): 6 (2009) - 2006
- [j21]Yuan Li, William J. Kettinger:
An Evolutionary Information-Processing Theory of Knowledge Creation. J. Assoc. Inf. Syst. 7(9): 25 (2006) - 2005
- [j20]William J. Kettinger, Choong C. Lee:
Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality. MIS Q. 29(4): 607-623 (2005) - 2004
- [j19]Gary Hackbarth, William J. Kettinger:
Strategic aspirations for net-enabled business. Eur. J. Inf. Syst. 13(4): 273-285 (2004) - [j18]Rajiv Kohli, William J. Kettinger:
Informating the Clan: Controlling Physicians' Costs and Outcomes. MIS Q. 28(3): 363-394 (2004) - 2002
- [j17]William J. Kettinger, Choong C. Lee:
Understanding the IS-user divide in IT innovation. Commun. ACM 45(2): 79-84 (2002) - 2001
- [j16]Albert H. Segars, Warren J. Harkness, William J. Kettinger:
Process Management and Supply-Chain Integration at the Bose Corporation. Interfaces 31(3): 102-114 (2001) - 2000
- [j15]Gary Hackbarth, William J. Kettinger:
Building an E-Business Strategy. Inf. Syst. Manag. 17(3): 1-16 (2000) - 1997
- [j14]Varun Grover, William J. Kettinger:
Special Section: The Impacts of Business Process Change on Organizational Performance. J. Manag. Inf. Syst. 14(1): 9-12 (1997) - [j13]Subo Guha, Varun Grover, William J. Kettinger, James T. C. Teng:
Business Process Change and Organizational Performance: Exploring an Antecedent Model. J. Manag. Inf. Syst. 14(1): 119-154 (1997) - [j12]William J. Kettinger, James T. C. Teng, Subashish Guha:
Business Process Change: A Study of Methodologies, Techniques, and Tools. MIS Q. 21(1): 55-98 (1997) - [j11]William J. Kettinger, Choong C. Lee:
Pragmatic Perspectives on the Measurement of Information Systems Service Quality. MIS Q. 21(2): 223-240 (1997) - 1996
- [j10]Choong C. Lee, William J. Kettinger, Jean-Pierre Kullboer:
Market Segmentation of Information Systems Academic Programs based on Job Placement: A Model and Pilot Study. J. Inf. Syst. Educ. 8(2-3): 57- (1996) - [j9]William J. Kettinger, James T. C. Teng, Subashish Guha:
Information architectural design in business process reengineering. J. Inf. Technol. 11(1): 27-37 (1996) - [j8]Warren Harkness, William J. Kettinger, Albert H. Segars:
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation. MIS Q. 20(3): 349-368 (1996) - 1995
- [j7]James T. C. Teng, William J. Kettinger:
Business Process Redesign and Information Architecture: Exploring the Relationships. Data Base 26(1): 30-42 (1995) - [j6]William J. Kettinger, Varun Grover:
Special Section: Toward a Theory of Business Process Change Management. J. Manag. Inf. Syst. 12(1): 9-30 (1995) - [j5]Varun Grover, Seung Ryul Jeong, William J. Kettinger, Shouhong Wang:
The Implementation of Business Process Reengineering. J. Manag. Inf. Syst. 12(1): 109-144 (1995) - 1994
- [j4]William J. Kettinger:
National infrastructure diffusion and the U.S. information super highway. Inf. Manag. 27(6): 357-368 (1994) - [j3]Albert H. Segars, Varun Grover, William J. Kettinger:
Strategic users of information technology: a longitudinal analysis of organizational strategy and performance. J. Strateg. Inf. Syst. 3(4): 261-285 (1994) - [j2]William J. Kettinger, Varun Grover, Subashish Guha, Albert H. Segars:
Strategic Information Systems Revisited: A Study in Sustainability and Performance. MIS Q. 18(1): 31-58 (1994) - 1993
- [j1]Varun Grover, Seung Ryul Jeong, William J. Kettinger, Choong C. Lee:
The Chief Information Officer: A Study of Managerial Roles. J. Manag. Inf. Syst. 10(2): 107-130 (1993)
Conference and Workshop Papers
- 2024
- [c30]Michael Milovich, Joaquin Rodriguez, Bill Kettinger, Gabriele Piccoli:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2024: 6635 - 2023
- [c29]Michael Milovich, Ester Gonzalez, Bill Kettinger, Gabriele Piccoli:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2023: 6128 - 2022
- [c28]Ester Gonzalez, Gabriele Piccoli, Michael Milovich, Bill Kettinger:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2022: 1 - 2021
- [c27]Ester Gonzalez, Bill Kettinger, Gabriele Piccoli, Michael Milovich:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2021: 1 - 2020
- [c26]Gabriele Piccoli, Michael Milovich, Ester Gonzalez, Bill Kettinger:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2020: 1 - 2019
- [c25]Dorothy E. Leidner, Bill Kettinger, Ester Gonzalez, Michael Milovich Jr.:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2019: 1 - [c24]William J. Kettinger, He Li, Chen Zhang:
Information Management Capabilities in the Digital Era: The Senior Manager's Perspective. ICIS 2019 - [c23]He Li, Sungjin Yoo, William J. Kettinger:
The Changing Tides of Investments and Strategies and Their Impacts on Security Breaches. ICIS 2019 - 2018
- [c22]Dorothy E. Leidner, Bill Kettinger, Ester Gonzalez, Michael Milovich:
Introduction to the Minitrack on Practice-based IS Research. HICSS 2018: 1 - 2017
- [c21]Dorothy E. Leidner, Bill Kettinger, Ester Gonzalez, Michael Milovich:
Introduction to Practice-based IS Research Minitrack. HICSS 2017 - 2015
- [c20]Stefan Henningsson, William J. Kettinger:
Late to the Game: Assessing IT Integration Risk after the Acquisition Target Has Been Identified. HICSS 2015: 4651-4660 - 2013
- [c19]Son Bui, William J. Kettinger:
Adverse Selection in Online New-Goods Market: An Analysis of Product Uncertainty and Seller Uncertainty. AMCIS 2013 - [c18]Son Bui, William J. Kettinger, Insu Park:
Personalization to New Website Users: The Role of Trust and Culture. AMCIS 2013 - [c17]Jignya Patel, William J. Kettinger, Sung Yul Ryoo:
Applying the job demand-resource theoretical framework to better understand the stress inducing and reducing aspects of IT in jobs. CPR 2013: 179-184 - 2012
- [c16]Son Bui, Insu Park, William J. Kettinger:
The Mediating Role of Adaptive Personalization in Online Shopping. AMCIS 2012 - [c15]Lorraine Lee, Dutch Fayard, Robert Leitch, William J. Kettinger:
A Relational View of Accounting Information Sharing. AMCIS 2012 - [c14]Jignya Patel, Sung Yul Ryoo, William J. Kettinger:
Theorizing the Dual Role of Information Technology in Technostress Research. AMCIS 2012 - [c13]Chen Zhang, Qizhi Dai, Deepti Agrawal, William J. Kettinger:
Impact of IT Product Compatibility Initiatives on the Market Value of Firms. ECIS 2012: 238 - [c12]Haejung Yun, Choong C. Lee, William J. Kettinger:
Personal Information Breach as a Service Failure: Examining Relationships among Recovery Efforts, Justice, and Customer Responses. ICIS 2012 - 2011
- [c11]Chen Zhang, Anssi Öörni, William J. Kettinger, Jeffrey P. Kaleta:
A fork in the road: a conceptual model of online consumer iterative search. ECIS 2011: 216 - 2010
- [c10]Mohammad Said Najjar, Aaron Kennon Smith, William J. Kettinger:
'Stuff' Happens: A Theoretical Framework for Internal IS Service Recovery. AMCIS 2010: 505 - 2009
- [c9]Lakshman Mahadevan, William J. Kettinger, Rahul Paul:
A Three Level Model of SOA Maturity: Toward Achieving Sense and Respond. AMCIS 2009: 337 - [c8]Kuo-Chung Chang, William J. Kettinger, Chen Zhang:
Assimilation of Enterprise Systems: The Mediating Role of Information Integration of Information Impact. ICIS 2009: 90 - 2008
- [c7]Joshua M. Davis, William J. Kettinger:
Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success. AMCIS 2008: 164 - [c6]Tao Hu, William J. Kettinger:
Why People Continue to Use Social Networking Services: Developing a Comprehensive Model. ICIS 2008: 89 - 2006
- [c5]Lorraine Lee, Louis Fayard, William J. Kettinger, Robert Leitch:
The Role of Electronic Integration and Absorptive Capacity on Interorganizational Cost Management in Supply Chains. ICIS 2006: 42 - 2003
- [c4]Kuo-Chung Chang, Andrew Gold, William J. Kettinger:
The Extent of Enterprise System Adoption in Companies: A Multiple Theoretical Perspective. AMCIS 2003: 56 - 1997
- [c3]William J. Kettinger, Choong C. Lee:
"Zoning-in" on information systems service quality: continuous refinement of the SERVQUAL measurement. ICIS 1997: 197-204 - [c2]William J. Kettinger, Gary Hackbarth:
Selling in the era of the "Net": integration of electronic commerce in small firms. ICIS 1997: 249-262 - 1992
- [c1]James T. C. Teng, William J. Kettinger, Subashish Guha:
Business Process Redesign and Information Architecture: Establishing the Missing Links. ICIS 1992: 81-89
Coauthor Index
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