"Sustaining Process Improvement and Innovation in the Information Services ..."

Warren Harkness, William J. Kettinger, Albert H. Segars (1996)

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DOI: —

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type: Journal Article

metadata version: 2020-05-15

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Warren Harkness, William J. Kettinger, Albert H. Segars:
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation. MIS Q. 20(3): 349-368 (1996)

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