"Understanding the consequences of information systems service quality on ..."

William J. Kettinger, Sung-Hee "Sunny" Park, Jeffery Smith (2009)

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DOI: 10.1016/J.IM.2009.03.004

access: closed

type: Journal Article

metadata version: 2020-02-20

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William J. Kettinger, Sung-Hee "Sunny" Park, Jeffery Smith:
Understanding the consequences of information systems service quality on IS service reuse. Inf. Manag. 46(6): 335-341 (2009)

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