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Publication search results
found 12 matches
- 2015
- Suvi Von Becker, Eeva Aromaa, Päivi Eriksson:
Client-consultant interaction: the dynamics of and conflicts in value co-creation and co-destruction. Int. J. Serv. Technol. Manag. 21(1/2/3): 40-54 (2015) - Sarath Wimala Surendara Bandara Dasanayaka, G. D. Sardana, Chathura Kovida De Silva:
Technology support from cluster development initiatives to SMEs: a study of motor spare parts enterprises in Sri Lanka. Int. J. Serv. Technol. Manag. 21(1/2/3): 55-71 (2015) - Eduard Cristobal Fransi
, Eva Martín-Fuentes
, Natalia Daries-Ramon
:
Behavioural analysis of subjects interacting with information technology: categorising the behaviour of e-consumers. Int. J. Serv. Technol. Manag. 21(1/2/3): 163-182 (2015) - Masaki Iijima, Kentaro Azuma:
High customer service quality in the beauty service design. Int. J. Serv. Technol. Manag. 21(1/2/3): 72-82 (2015) - Maarit Lammassaari, Esa Hiltunen:
Change in the Finnish healthcare: managerial sensemaking in the private sector. Int. J. Serv. Technol. Manag. 21(1/2/3): 5-15 (2015) - Henry C. W. Lau, Dilupa Nakandala
, Li Zhao, Ivan K. W. Lai:
Using fuzzy logic approach in estimating individual guest loyalty level for international tourist hotels. Int. J. Serv. Technol. Manag. 21(1/2/3): 127-145 (2015) - Shu-Hsien Liao
, Yu-Chun Chung, Keng-Yi Lin:
A clash of personality? The relationship among consumer personality, brand personality and word-of-mouth with social-cognitive perspective: generation as the moderator. Int. J. Serv. Technol. Manag. 21(1/2/3): 111-126 (2015) - Tero Montonen, Päivi Eriksson, Hanna Lehtimäki
:
Empathic facilitation in innovation: combining diagnostic and dialogic practices. Int. J. Serv. Technol. Manag. 21(1/2/3): 83-97 (2015) - Juan Fernández Sastre:
The effect of national and international R&D cooperation: differences between manufactures and services. Int. J. Serv. Technol. Manag. 21(1/2/3): 146-162 (2015) - Veenu Sharma, Richa Singh, G. N. Patel:
Measuring the effect of brand equity on the consumers' purchase intention. Int. J. Serv. Technol. Manag. 21(1/2/3): 98-110 (2015) - Nimisha Singh
, Abha Rishi:
Open source ERP - a change maker in emerging countries. Int. J. Serv. Technol. Manag. 21(1/2/3): 16-26 (2015) - John Walsh
:
Thilawa special economic zone and the single window. Int. J. Serv. Technol. Manag. 21(1/2/3): 27-39 (2015)
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