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"Empathic facilitation in innovation: combining diagnostic and dialogic ..."
Tero Montonen, Päivi Eriksson, Hanna Lehtimäki (2015)
- Tero Montonen, Päivi Eriksson, Hanna Lehtimäki:
Empathic facilitation in innovation: combining diagnostic and dialogic practices. Int. J. Serv. Technol. Manag. 21(1/2/3): 83-97 (2015)
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