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Publication search results
found 21 matches
- 2011
- Ferdinand Burianek, Sebastian Bonnemeier, Ralf Reichwald:
Creating Effective Customer Solutions: A Process-Oriented Perspective. Int. J. Serv. Sci. Manag. Eng. Technol. 2(1): 15-29 (2011) - Alexandra Chapko, Andreas Emrich, Stephan Flake, Frank Golatowski, Marc Gräßle, Andreas Kohlos, Nico Laum, Christian Lerche, Carsten Rust, Jürgen Tacken, Dirk Werth, Carsten Zoth:
uRun: A Framework for User-Generated Mobile Services in the Health and Fitness Domain. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 79-97 (2011) - Sandra Frings, David López Remondes, Wolf Engelbach:
An Information and Cooperation Portal for Supporting Public Authorities and Organizations with Safety and Security Responsibilities Before and During Large Public Events. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 98-107 (2011) - Stuart Diaz Galup, Ronald Dattero, Jayne Groll:
DNA Model of IT Service Assets. Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 16-47 (2011) - Arash Golnam, Gil Regev, Alain Wegmann:
A Modeling Framework for Analyzing the Viability of Service Systems. Int. J. Serv. Sci. Manag. Eng. Technol. 2(3): 51-64 (2011) - Markus Held, Wolfgang Küchlin, Wolfgang Blochinger:
MoBiFlow: Principles and Design of a Workflow System for Molecular Biology. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 67-78 (2011) - Lea Hennala, Helinä Melkas, Satu Pekkarinen:
Customers as Innovators in Senior Service Markets: An Examination of Innovation Potential and Characteristics. Int. J. Serv. Sci. Manag. Eng. Technol. 2(1): 30-51 (2011) - Ayham A. M. Jaaron, Chris J. Backhouse:
Value-Adding to Public Services Through the Adoption of Lean Thinking. Int. J. Serv. Sci. Manag. Eng. Technol. 2(3): 33-50 (2011) - Yasuo Kadono:
A Study on Relationships Among Software Engineering Capabilities in Japan Using Panel Analysis. Int. J. Serv. Sci. Manag. Eng. Technol. 2(3): 20-32 (2011) - Holger Kett:
A Business Model Approach for Service Engineering in the Internet of Services. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 1-8 (2011) - Jung-Hwan Kim, Minjeong Kim, Jay Kandampully:
The Impact of E-Retail Environment Characteristics on E-Satisfaction and Purchase Intent. Int. J. Serv. Sci. Manag. Eng. Technol. 2(3): 1-19 (2011) - Shu Liu, Ying Liu, Huimin Jiang, Zhongjie Wang, Xiaofei Xu:
Service Quality Evaluation Method for Community-Based Software Outsourcing Process. Int. J. Serv. Sci. Manag. Eng. Technol. 2(1): 1-14 (2011) - Kyrill Meyer:
How IT-Enabled Services Can Help to Change our World Building Networks for the Energy-Efficient City of Tomorrow. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 42-48 (2011) - Manuel Mora, Rory O'Connor, Mahesh S. Raisinghani, Jorge Macías-Luévano, Ovsei Gelman:
An IT Service Engineering and Management Framework (ITS-EMF). Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 1-15 (2011) - Raafat George Saadé, Rustam M. Vahidov:
Situated Service-Oriented Modeling. Int. J. Serv. Sci. Manag. Eng. Technol. 2(1): 52-72 (2011) - Bernhard Schindlholzer, Falk Uebernickel, Walter Brenner:
A Method for the Management of Service Innovation Projects in Mature Organizations. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 25-41 (2011) - Rajiv Sindwani, Vikram Singh, Sandeep Grover:
Identification of Attributes of TQM in an Educational Institute: A System Model. Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 48-64 (2011) - Benjamin Udo Strehl:
Customer Integration in Innovation Processes via Operating Information Systems. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 16-24 (2011) - Michael Thieme:
Service Oriented Innovation Management: An Open Innovation Approach for Collaboration in Innovation Networks. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 9-15 (2011) - María-Cruz Valiente, Cristina Vicente-Chicote, Daniel Rodríguez:
An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems. Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 65-81 (2011) - Jan Zibuschka, Heiko Roßnagel, Jan Muntermann, Tobias Scherner:
Mobile Emergency Management Services Targeting Large Public Events. Int. J. Serv. Sci. Manag. Eng. Technol. 2(4): 49-66 (2011)
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