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Jorge Macías-Luévano

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2010 – 2019

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2011
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Manuel Mora, Rory O'Connor, Mahesh S. Raisinghani, Jorge Macías-Luévano, Ovsei Gelman:
An IT Service Engineering and Management Framework (ITS-EMF). Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 1-15 (2011)

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