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Robert A. Zinko
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2020 – today
- 2021
- [j8]Christopher P. Furner
, Tom E. Yoon, Robert A. Zinko, Samuel H. Goh:
The Influence of Reviewer and Consumer Congruence in Online Word-of-Mouth Transactions. J. Electron. Commer. Organ. 19(3): 1-15 (2021) - [j7]Robert A. Zinko, Helene de Burgh-Woodman, Zhan Zhang Furner, Soo Jung Kim:
Seeing is Believing: The Effects of Images on Trust and Purchase Intent in eWOM for Hedonic and Utilitarian Products. J. Organ. End User Comput. 33(2): 85-104 (2021) - [j6]Robert A. Zinko
, Christopher P. Furner
, Helene de Burgh-Woodman, Patricia Johnson, Anne Sluhan:
The Addition of Images to eWOM in the Travel Industry: An Examination of Hotels, Cruise Ships and Fast Food Reviews. J. Theor. Appl. Electron. Commer. Res. 16(3): 525-541 (2021) - [j5]Robert A. Zinko
, Angela Patrick, Christopher P. Furner
, Shalanda Gaines, Mi Dya Kim, Matthew Negri, Elsy Orellana, Shelby Torres, Carmen Villarreal:
Responding to Negative Electronic Word of Mouth to Improve Purchase Intention. J. Theor. Appl. Electron. Commer. Res. 16(6): 1945-1959 (2021) - 2020
- [j4]Robert A. Zinko, Paul Stolk
, Christopher P. Furner, Brad Almond:
A picture is worth a thousand words: how images influence information quality and information load in online reviews. Electron. Mark. 30(4): 775-789 (2020)
2010 – 2019
- 2018
- [j3]Christopher P. Furner
, Robert A. Zinko:
Willingness to Pay and Disposition Toward Paying for Apps: The Influence of Application Reviews. Int. J. E Serv. Mob. Appl. 10(1): 13-33 (2018) - [j2]Christopher P. Furner
, Robert A. Zinko, Zhen Zhu:
Examining the Role of Mobile Self-Efficacy in the Word-of-Mouth / Mobile Product Reviews Relationship. Int. J. E Serv. Mob. Appl. 10(4): 40-60 (2018) - 2017
- [j1]Christopher P. Furner, Robert A. Zinko:
The influence of information overload on the development of trust and purchase intention based on online product reviews in a mobile vs. web environment: an empirical investigation. Electron. Mark. 27(3): 211-224 (2017) - 2014
- [c1]Christopher P. Furner, Robert A. Zinko, Zhen Zhu, William C. McDowell, Adam Dalton:
Online Word-Of-Mouth and Mobile Product Reviews: An Experimental Investigation of the Mediating Role of Mobile Self Efficacy. WHICEB 2014: 66
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