- 2019
- Seung Ik Baek, Soon Han Bae:
The Effect of Social Network Centrality on Knowledge Sharing. J. Serv. Sci. Res. 11(2): 183-202 (2019) - Naghmeh Nik Bakhsh
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Co-creation of Service Recovery and Post-Recovery Responses: The Impact of Cultural Values Orientations and Outcome Favorability. J. Serv. Sci. Res. 11(2): 133-155 (2019) - Kuen-Suan Chen, Peir-Chyi Lii, Shao-Yu Li, Chun-Min Yu:
Developing a Fuzzy Verification Method of Performance Improvement Using Satisfaction Index. J. Serv. Sci. Res. 11(2): 203-219 (2019) - Hsiangtsai Chiang, Chiu-Ta Chang:
Introduction to and Application Analysis of Taiwan's NHI-MediCloud System. J. Serv. Sci. Res. 11(1): 93-115 (2019) - Hyunsoo Kim:
Service Science: Past, Present, and Future. J. Serv. Sci. Res. 11(2): 117-132 (2019) - Marko Mäki, Teemu Kokko:
Digital Tools in Service Competence Development - Case: Learning Verbal Judo Digitally. J. Serv. Sci. Res. 11(1): 69-91 (2019) - Mohammad Hossein Shafiabadi, Arman Kavoosi Ghafi, Davood Dehghan Manshady, Negar Nouri:
New Method to Improve Energy Savings in Wireless Sensor Networks by Using SOM Neural Network. J. Serv. Sci. Res. 11(1): 1-16 (2019) - Terje Slåtten, Gudbrand Lien, Ella Lupina, Knut Arne Gravingen:
Promoting an Internal Market-Oriented Culture (IMOC) in Healthcare Services. J. Serv. Sci. Res. 11(2): 157-182 (2019) - Alireza Souri, Monire Norouzi:
A State-of-the-Art Survey on Formal Verification of the Internet of Things Applications. J. Serv. Sci. Res. 11(1): 47-67 (2019) - Adi Wolfson, Antonio Dominguez-Ramos, Ángel Irabien:
From Goods to Services: The Life Cycle Assessment Perspective. J. Serv. Sci. Res. 11(1): 17-45 (2019) - 2018
- Kuntal Bhattacharyya, Ashley Borhart:
National Cultural Values on Service Quality: A Typology for Global Dining Experience in the 21st Century. J. Serv. Sci. Res. 10(1): 1-24 (2018) - Huma Ghorsi, Arooj Siddiqui, Taimoor Basharat, Saroop Anwer, Hammad Ahmad:
Service System of Easypaisa and MobiCash: Funds Transfer System via Telecommunication Companies in Context of Service Dominant Logic. J. Serv. Sci. Res. 10(2): 249-273 (2018) - Tero Huhtala:
Using Personal Data to Advance Preventive Healthcare Services. J. Serv. Sci. Res. 10(1): 77-115 (2018) - Mohd Afaq Khan, Sablu Khan:
Service Convenience and Post-Purchase Behaviour of Online Buyers: An Empirical Study. J. Serv. Sci. Res. 10(2): 167-188 (2018) - Amitava Mitra, Cigdem Basfirinci:
Competitive Assessment of Quality Attributes of a Service Provider. J. Serv. Sci. Res. 10(2): 189-232 (2018) - Chukwunonso Oraedu, Ernest Emeka Izogo, Johnson Ubaka Ozo, Ama Aka Udu, Aja Ebeke Egele:
Empirical Study of Relationship Quality in a Service Setting of an Emerging Economy: The Nigerian Experience. J. Serv. Sci. Res. 10(1): 117-143 (2018) - Yin-Ju Shih, Kuan-Kai Huang, Hsin-Hung Wu:
Critical Factors Affecting Medical Treatment Loyalty Based on Taiwan's Framework of Age-Friendly Hospitals: A Regional Hospital Case Study of Taiwan. J. Serv. Sci. Res. 10(2): 233-247 (2018) - Kristine Joy S. Simpao:
Labour Productivity Measurement and Control Standards for Hotel. J. Serv. Sci. Res. 10(1): 25-76 (2018) - Chun-Min Yu, Tsang-Chuan Chang, I-Hsiang Hu:
Developing a Discriminant Index to Determine Critical Service Attributes of Continuous Performance Improvement. J. Serv. Sci. Res. 10(2): 145-165 (2018) - 2017
- Taimoor Basharat, Hammad Ahmad:
Applying service dominant logic perspective: Studying Patient Care System of Shaukat Khanum Memorial Cancer Hospital (Lahore) and Shouldice Hospital (Canada). J. Serv. Sci. Res. 9(1): 31-46 (2017) - Hsi-Tien Chen, Chun-Min Kuo:
Applying a severity-performance loss analysis in service failure research. J. Serv. Sci. Res. 9(2): 121-145 (2017) - Matin Chiregi, Nima Jafari Navimipour:
A comprehensive study of the trust evaluation mechanisms in the cloud computing. J. Serv. Sci. Res. 9(1): 1-30 (2017) - Prachi Jain, Rashid Ali:
A case study of maintenance service centre using simulation modelling approach. J. Serv. Sci. Res. 9(1): 47-60 (2017) - Seo Young Kim:
Inter-customer helping during service failures: The mediating role of disappointment. J. Serv. Sci. Res. 9(1): 61-71 (2017) - Yuntsan Lin:
Constructing service sabotage management grid: An effective tool to reduce service sabotage behavior in service industry. J. Serv. Sci. Res. 9(1): 73-90 (2017) - TianBao Ren, Hyowon Hyun, JungKun Park:
Medical tourism services: The role of patients' perceived health consciousness and value. J. Serv. Sci. Res. 9(2): 179-195 (2017) - Minna Saunila, Tero Rantala, Juhani Ukko:
Characteristics of customer value creation in digital services. J. Serv. Sci. Res. 9(2): 239-258 (2017) - Ezdini Sihem:
Agricultural insurance-agricultural productivity nexus: Evidence from international data. J. Serv. Sci. Res. 9(2): 147-178 (2017) - Alireza Souri, Parvaneh Asghari, Reza Rezaei:
Software as a service based CRM providers in the cloud computing: Challenges and technical issues. J. Serv. Sci. Res. 9(2): 219-237 (2017) - Le Van Thinh:
Qos prediction for web services based on Restricted Boltzmann Machines. J. Serv. Sci. Res. 9(2): 197-217 (2017)
