"Characteristics of customer value creation in digital services."

Minna Saunila, Tero Rantala, Juhani Ukko (2017)

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DOI: 10.1007/S12927-017-0012-4

access: closed

type: Journal Article

metadata version: 2020-04-25

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Minna Saunila, Tero Rantala, Juhani Ukko:
Characteristics of customer value creation in digital services. J. Serv. Sci. Res. 9(2): 239-258 (2017)

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