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Hisashi Masuda
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2020 – today
- 2021
- [c10]Hisashi Masuda, Spring H. Han, Jungwoo Lee:
Differences in Effect of Endorsement of Professional vs. Non-professional YouTuber Through Credibility and Parasocial Relationship. AHFE (8) 2021: 303-310 - 2020
- [c9]Hisashi Masuda:
Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan. ICServ 2020: 143-156
2010 – 2019
- 2019
- [c8]Miwa Nishinaka, Yusuke Kishita, Hisashi Masuda, Kunio Shirahada:
Concept of Future Prototyping Methodology to Enhance Value Creation within Future Contexts. AAAI Spring Symposium: Interpretable AI for Well-being 2019 - [c7]Hisashi Masuda, Wilfrid Utz:
Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire. KSEM (1) 2019: 596-603 - 2017
- [c6]Hisashi Masuda, Dejan Krizaj, Hideyuki Sakamoto, Kotaro Nakamura:
Approaches for Sustaining Cultural Resources by Adapting Diversified Context of Customers in Tourism: Comparison Between Japanese and Slovenian Cases. ICServ 2017: 55-63 - [c5]Ahson Javaid, Sabrina Kurjakovic, Hisashi Masuda, Youji Kohda:
Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting. ICServ 2017: 224-233 - 2016
- [p1]Yoshinori Hara, Hisashi Masuda:
Global Service Enhancement for Japanese Creative Services Based on the Early/Late Binding Concepts. Domain-Specific Conceptual Modeling 2016: 509-526 - 2015
- [c4]Hisashi Masuda, Yoshinori Hara:
Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter. ICServ 2015: 183-195 - 2014
- [c3]Amna Javed, Youji Kohda, Hisashi Masuda:
Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan. ICServ 2014: 37-50 - [c2]Hisashi Masuda, Wilfrid Utz, Yoshinori Hara:
Development of an Evaluation Approach for Customer Service Interaction Models. KSEM 2014: 150-161 - 2013
- [c1]Hisashi Masuda, Wilfrid Utz, Yoshinori Hara:
Context-Free and Context-Dependent Service Models Based on "Role Model" Concept for Utilizing Cultural Aspects. KSEM 2013: 591-601
2000 – 2009
- 2005
- [j1]Hisashi Masuda, Terry Joyce:
A Database of Two-Kanji Compound Words Featuring Morphological Family, Morphological Structure, and Semantic Category Data. Glottometrics 10: 30-44 (2005)
Coauthor Index
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