"Differences in Customer Delight Rating Linked to Customer Actions in ..."

Hisashi Masuda (2020)

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DOI: 10.1007/978-981-15-3118-7_9

access: closed

type: Conference or Workshop Paper

metadata version: 2020-03-19

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Hisashi Masuda:
Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan. ICServ 2020: 143-156

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