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Ryan W. Buell

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2024
[j10]
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  - journals/msom/BuellRSSV24
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Ryan W. Buell, Kamalini Ramdas, Nazli Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh:
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manuf. Serv. Oper. Manag. 26(1): 154-166 (2024)
2021
[j9]
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Ryan W. Buell, Basak Kalkanci:
How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice. Manag. Sci. 67(2): 932-950 (2021)
[j8]
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Ryan W. Buell:
Last-Place Aversion in Queues. Manag. Sci. 67(3): 1430-1452 (2021)
[j7]
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Ryan W. Buell, Dennis Campbell, Frances X. Frei:
The Customer May Not Always Be Right: Customer Compatibility and Service Performance. Manag. Sci. 67(3): 1468-1488 (2021)
[j6]
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Ryan W. Buell, Ethan Porter, Michael I. Norton:
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government. Manuf. Serv. Oper. Manag. 23(4): 781-802 (2021)
2020
[j5]
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  - journals/mktsci/MohanBJ20
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Bhavya Mohan, Ryan W. Buell, Leslie K. John:
Lifting the Veil: The Benefits of Cost Transparency. Mark. Sci. 39(6): 1105-1121 (2020)
2017
[j4]
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  - journals/mansci/SchmidtB17
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William Schmidt, Ryan W. Buell:
Experimental Evidence of Pooling Outcomes Under Information Asymmetry. Manag. Sci. 63(5): 1586-1605 (2017)
[j3]
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Ryan W. Buell, Tami Kim, Chia-Jung Tsay:
Creating Reciprocal Value Through Operational Transparency. Manag. Sci. 63(6): 1673-1695 (2017)
2016
[j2]
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Ryan W. Buell, Dennis Campbell, Frances X. Frei:
How Do Customers Respond to Increased Service Quality Competition? Manuf. Serv. Oper. Manag. 18(4): 585-607 (2016)
2011
[j1]
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Ryan W. Buell, Michael I. Norton:
The Labor Illusion: How Operational Transparency Increases Perceived Value. Manag. Sci. 57(9): 1564-1579 (2011)

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