"How Do Customers Respond to Increased Service Quality Competition?"

Ryan W. Buell, Dennis Campbell, Frances X. Frei (2016)

> Home

Details and statistics

DOI: 10.1287/MSOM.2016.0589

access: closed

type: Journal Article

metadata version: 2020-10-01

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/msom/BuellCF16
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/msom/BuellCF16
Ryan W. Buell, Dennis Campbell, Frances X. Frei:
How Do Customers Respond to Increased Service Quality Competition? Manuf. Serv. Oper. Manag. 18(4): 585-607 (2016)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.