"Feedback control ideas for call center staffing."

Manuel Ruiz Arahal, Daniel R. Ramírez, Eduardo F. Camacho (2009)

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DOI: 10.23919/ECC.2009.7074399

access: closed

type: Conference or Workshop Paper

metadata version: 2023-02-21

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Manuel Ruiz Arahal, Daniel R. Ramírez, Eduardo F. Camacho:
Feedback control ideas for call center staffing. ECC 2009: 173-178

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