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Amjad A. Abu-ElSamen

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2020 – today

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2020
[j4]
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  - journals/ijwbc/AkroushMAS20
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Mamoun N. Akroush, Bushra K. Mahadin, Amjad A. Abu-ElSamen, Amer Shoter:
An empirical model of mobile shopping attitudes and intentions in an emerging market. Int. J. Web Based Communities 16(2): 150-179 (2020)

2010 – 2019

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2012
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Amjad A. Abu-ElSamen, Mamoun N. Akroush, Ameen L. Al-Sayed, Hasan J. Hasan:
An empirical model of customer service quality and customer loyalty in an international electronics company. Int. J. Electron. Bus. 10(1): 39-63 (2012)
2011
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Amjad A. Abu-ElSamen, Mamoun N. Akroush:
Path analysis of the consequences of customer service skills: an exploratory study in Jordan. Int. J. Serv. Stand. 7(1): 50-77 (2011)
2010
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Mamoun N. Akroush, Amjad A. Abu-ElSamen, Motteh S. Al-Shibly, Fayez M. Al-Khawaldeh:
Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers. Int. J. Mob. Commun. 8(6): 625-653 (2010)

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