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"An empirical model of customer service quality and customer loyalty in an ..."
Amjad A. Abu-ElSamen et al. (2012)
- Amjad A. Abu-ElSamen, Mamoun N. Akroush, Ameen L. Al-Sayed, Hasan J. Hasan:
An empirical model of customer service quality and customer loyalty in an international electronics company. Int. J. Electron. Bus. 10(1): 39-63 (2012)
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