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2020 – today
- 2023
[j3]Franchesca Spektor
, Sarah E. Fox, Ezra Awumey, Ben Begleiter, Chinmay Kulkarni, Betsy Bender Stringam, Christine A. Riordan, Hye Jin Rho, Hunter Akridge, Jodi Forlizzi:
Charting the Automation of Hospitality: An Interdisciplinary Literature Review Examining the Evolution of Frontline Service work in the Face of Algorithmic Management. Proc. ACM Hum. Comput. Interact. 7(CSCW1): 1-20 (2023)- [c2]Franchesca Spektor, Sarah E. Fox, Ezra Awumey, Christine A. Riordan, Hye Jin Rho, Chinmay Kulkarni, Marlen Martinez-Lopez, Betsy Bender Stringam, Ben Begleiter, Jodi Forlizzi:
Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry. Conference on Designing Interactive Systems 2023: 623-637 - [c1]Jennifer Eleanor Martinez, Dawn VanLeeuwen, Betsy Bender Stringam, Marlena R. Fraune:
Hey?: ! What did you think about that Robot? Groups Polarize Users' Acceptance and Trust of Food Delivery Robots. HRI 2023: 417-427 - 2021
- [j2]Harrison R. Preusse, Rebecca Skulsky, Marlena R. Fraune, Betsy Bender Stringam:
Together We can Figure It out: Groups Find Hospitality Robots Easier to Use and Interact With Them More than Individuals. Frontiers Robotics AI 8: 730399 (2021)
2000 – 2009
- 2008
- [j1]John H. Gerdes Jr., Betsy Bender Stringam, Robert G. Brookshire:
An integrative approach to assess qualitative and quantitative consumer feedback. Electron. Commer. Res. 8(4): 217-234 (2008)
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