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Bart Larivière

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Journal Articles

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2007
[j5]
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Bart Larivière, Dirk Van den Poel:
Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments. Eur. J. Oper. Res. 183(1): 345-369 (2007)
2005
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Bart Larivière, Dirk Van den Poel:
Predicting customer retention and profitability by using random forests and regression forests techniques. Expert Syst. Appl. 29(2): 472-484 (2005)
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Bart Larivière, Dirk Van den Poel:
Investigating the post-complaint period by means of survival analysis. Expert Syst. Appl. 29(3): 667-677 (2005)
2004
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Dirk Van den Poel, Bart Larivière:
Customer attrition analysis for financial services using proportional hazard models. Eur. J. Oper. Res. 157(1): 196-217 (2004)
[j1]
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Bart Larivière, Dirk Van den Poel:
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services. Expert Syst. Appl. 27(2): 277-285 (2004)

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