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2000 – 2009
- 2006
[c5]Michael Brenner, Markus Garschhammer, Martin Sailer, Thomas Schaaf:
CMDB - Yet Another MIB? On Reusing Management Model Concepts in ITIL Configuration Management. DSOM 2006: 269-280- [c4]Michael Brenner, Markus Garschhammer, Friederike Nickl:
Requirements Engineering und IT Service Management - Ansatzpunte einer integrierten Sichtweise. Modellierung 2006: 51-66 - [p1]Michael Brenner, Markus Garschhammer, Heinz-Gerd Hegering:
When Infrastructure Management Just Won't Do: The Trend Towards Organizational IT Service Management. Managing Development and Application of Digital Technologies 2006: 131-146 - 2004
- [b1]Markus Garschhammer:
Dienstgütebehandlung im Dienstlebenszyklus: von der formalen Spezifikation zur rechnergestützten Umsetzung. Ludwig Maximilian University of Munich, Germany, Verlag Dr. Hut 2004, ISBN 3-89963-146-3, pp. 1-203 - [c3]Markus Garschhammer, Harald Rölle:
Requirements on Quality Specification Posed by Service Orientation. DSOM 2004: 1-14 - 2002
- [c2]Markus Garschhammer, Rainer Hauck, Heinz-Gerd Hegering, Bernhard Kempter, Igor Radisic, Harald Rölle, Holger Schmidt:
A case-driven methodology for applying the MNM service model. NOMS 2002: 697-710 - 2001
- [j2]Markus Garschhammer, Rainer Hauck, Bernhard Kempter, Igor Radisic, Harald Rölle, Holger Schmidt:
The MNM service model - Refined views on generic service management. J. Commun. Networks 3(4): 297-306 (2001) - [c1]Markus Garschhammer, Rainer Hauck, Heinz-Gerd Hegering, Bernhard Kempter, Igor Radisic, Harald Rölle, Holger Schmidt, Michael Langer, Michael Nerb:
Towards generic Service Management Concepts - A Service Model Based Approach. Integrated Network Management 2001: 719-732 - 2000
- [j1]Frank Imhoff, Otto Spaniol, Claudia Linnhoff-Popien, Markus Garschhammer:
Aachen-Münchener Teleteaching unter Best-Effort-Bedingungen. Prax. Inf.verarb. Kommun. 23(3): 156-163 (2000)
Coauthor Index
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