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"When Infrastructure Management Just Won't Do: The Trend Towards ..."
Michael Brenner, Markus Garschhammer, Heinz-Gerd Hegering (2006)
- Michael Brenner, Markus Garschhammer, Heinz-Gerd Hegering:
When Infrastructure Management Just Won't Do: The Trend Towards Organizational IT Service Management. Managing Development and Application of Digital Technologies 2006: 131-146
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