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ORCIDChristian Ø. Madsen
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Journal Articles
- 2022
[j4]Christian Østergaard Madsen, Ida Lindgren, Ulf Melin:
The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. 39(1): 101653 (2022)- [j3]Mille Edith Nielsen, Christian Østergaard Madsen:
Stakeholder influence on technical debt management in the public sector: An embedded case study. Gov. Inf. Q. 39(3): 101706 (2022) - 2019
- [j2]Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann
, Ulf Melin:
Close encounters of the digital kind: A research agenda for the digitalization of public services. Gov. Inf. Q. 36(3): 427-436 (2019) - 2015
- [j1]Christian Østergaard Madsen, Pernille Kræmmergaard:
The efficiency of freedom: Single parents' domestication of mandatory e-government channels. Gov. Inf. Q. 32(4): 380-388 (2015)
Conference and Workshop Papers
- 2024
- [c18]Ulf Melin, Christian Østergaard Madsen, Karl Kristian Larsson:
Five Bureaucratic Roles in the Age of Digital Transformation - Insights from Scandinavian Public Organizations. EGOV 2024: 99-115 - [c17]Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø:
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV 2024: 201-217 - 2022
- [c16]Ida Lindgren, Christian Østergaard Madsen:
Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. DG.O 2022: 364-371 - [c15]Willem Pieterson, Christian Østergaard Madsen, Wolfgang Ebbers:
Omni-Channel Overtures Defining the Concept and Its Applicability in Public Sector Channel Management. EGOV 2022: 60-72 - [c14]Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann:
Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. ePart 2022: 173-187 - [c13]Adam Alami, Christian Ø. Madsen, Oliver Krancher:
Spotlight on the Positives: How Do Information Technology Projects Achieve Cost Underruns? HICSS 2022: 1-10 - [c12]Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit:
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV 2022: 416-423 - [c11]Oliver Krancher, Christian Østergaard Madsen, Adam Alami, Connie Petersson Petersson:
Explanations for budget and schedule overrun revisited - a configurational perspective on IT projects. ICIS 2022 - 2021
- [c10]Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren, Guri Verne:
A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels. EGOV-CeDEM-ePart-* 2021: 75-82 - [c9]Adam Alami, Christian Østergaard Madsen, Oliver Krancher:
Better Than You Think? Exploring Cost and Schedule Overruns in Government IT Projects. ISD 2021 - 2020
- [c8]Sara Hofmann, Christian Østergaard Madsen, Bettina Distel:
Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. EGOV 2020: 15-28 - [c7]Christian Ø. Madsen, Willem Pieterson, Sara Hofmann:
The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. EGOV-CeDEM-ePart-* 2020: 107-116 - [c6]Mille Edith Nielsen, Christian Østergaard Madsen, Mircea Filip Lungu:
Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. EGOV 2020: 121-137 - 2019
- [c5]Christian Østergaard Madsen, Sara Hofmann, Willem Pieterson:
Channel Choice Complications - Exploring the Multiplex Nature of Citizens' Channel Choices. EGOV 2019: 139-151 - [c4]Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen:
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. EGOV 2019: 301-310 - 2017
- [c3]Willem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen:
New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery. EGOV 2017: 47-59 - 2015
- [c2]Christian Ø. Madsen, Pernille Kræmmergaard:
Channel Choice: A Literature Review. EGOV 2015: 3-18 - 2014
- [c1]Christian Ø. Madsen, Jesper Bull Berger, Mick Phythian:
The Development in Leading e-Government Articles 2001-2010: Definitions, Perspectives, Scope, Research Philosophies, Methods and Recommendations: An Update of Heeks and Bailur. EGOV 2014: 17-34
Coauthor Index
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