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"The accidental caseworker - How digital self-service influences citizens' ..."
Christian Østergaard Madsen, Ida Lindgren, Ulf Melin (2022)
- Christian Østergaard Madsen, Ida Lindgren, Ulf Melin:
The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. 39(1): 101653 (2022)
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