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Journal Articles
- 2024
[j8]Stanley Frederick W. T. Lim
, Fei Gao, Tom Fangyun Tan:
Channel Changes Choice: An Empirical Study About Omnichannel Demand Sensitivity to Fulfillment Lead Time. Manag. Sci. 70(5): 2954-2975 (2024)- 2022
- [j7]Yuqian Xu, Tom Fangyun Tan, Serguei Netessine:
The Impact of Workload on Operational Risk: Evidence from a Commercial Bank. Manag. Sci. 68(4): 2668-2693 (2022) - [j6]Nitish Jain, Tom Fangyun Tan:
M-Commerce, Sales Concentration, and Inventory Management. Manuf. Serv. Oper. Manag. 24(4): 2256-2273 (2022) - 2020
- [j5]Tom Fangyun Tan, Serguei Netessine:
At Your Service on the Table: Impact of Tabletop Technology on Restaurant Performance. Manag. Sci. 66(10): 4496-4515 (2020) - 2019
- [j4]Tom Fangyun Tan, Serguei Netessine:
When You Work with a Superman, Will You Also Fly? An Empirical Study of the Impact of Coworkers on Performance. Manag. Sci. 65(8): 3495-3517 (2019) - [j3]Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats, Amy C. Edmondson:
Fluid Teams and Knowledge Retrieval: Scaling Service Operations. Manuf. Serv. Oper. Manag. 21(2): 346-360 (2019) - 2017
- [j2]Tom Fangyun Tan, Serguei Netessine, Lorin M. Hitt:
Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand Concentration. Inf. Syst. Res. 28(3): 643-660 (2017) - 2014
- [j1]Tom Fangyun Tan, Serguei Netessine:
When Does the Devil Make Work? An Empirical Study of the Impact of Workload on Worker Productivity. Manag. Sci. 60(6): 1574-1593 (2014)
Conference and Workshop Papers
- 2011
- [c1]Tom Fangyun Tan, Serguei Netessine:
Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand concentration. ICIS 2011
Coauthor Index
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