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Jason Fama

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Journal Articles

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2002
[j1]
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  - journals/aim/FukunagaHFAMN02
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  - https://dblp.org/rec/journals/aim/FukunagaHFAMN02
Alex S. Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah R. Nourbakhsh:
Staff Scheduling for Inbound Call and Customer Contact Centers. AI Mag. 23(4): 30-40 (2002)

Conference and Workshop Papers

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2003
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Vijay Mehrotra, Jason Fama:
Call center simulations: call center simulation modeling: methods, challenges, and opportunities. WSC 2003: 135-143
2002
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Alex S. Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah R. Nourbakhsh:
Staff Scheduling for Inbound Call Centers and Customer Contact Centers. AAAI/IAAI 2002: 822-829

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