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Information Technology in the Service Economy 2008: Toronto, Ontario, Canada
- Michael I. Barrett, Elizabeth J. Davidson, Catherine A. Middleton, Janice I. DeGross:
Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - IFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada. IFIP Advances in Information and Communication Technology 267, Springer 2008, ISBN 978-0-387-09767-1 - Michael I. Barrett, Elizabeth J. Davidson:
Exploring the Diversity of Service Worlds in the Service Economy. 1-10 - Geoff Walsham:
ICTs and Global Working in a Non-Flat World. 13-25 - Chalee Vorakulpipat, Yacine Rezgui:
Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study. 27-41 - Tom Butler, Bill Emerson, Damien McGovern:
Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study. 43-59 - Steven Alter:
Service System Innovation. 61-80 - Christopher Atkinson, Laurence D. Brooks:
Rhizomatic Informatics: The Case of Ivy University. 81-101 - Yide Shen, Michael Gallivan:
The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective. 103-116 - Neil C. Ramiller, Mike W. Chiasson:
The Service Behind the Service: Sensegiving in the Service Economy. 117-126 - Synnøve Thomassen Andersen, Margunn Aanestad:
Possibilities and Challenges of Transition to Ambulant Health Service Delivery with ICT Support in Psychiatry. 129-141 - Riikka Vuokko, Helena Karsten:
Transforming Work Practices in a Complex Environment. 143-157 - Roger F. A. van Daalen Fuente, Mike W. Chiasson, Paul Raj Devadoss:
Virtuality and Non-Virtuality in Remote Stock Trading. 159-172 - Claudia Loebbecke, Claudio Huyskens, Janis L. Gogan:
Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor. 189-198 - Steve Sawyer, Fuyu Yi:
The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. 199-209 - Dimitra I. Petrakaki:
E-Government and Changes in the Public Sector: The Case of Greece. 213-227 - Andrea Hoplight Tapia, Julio Angel Ortiz:
Bandwithing Together: Municipalities as Service Providers in a Policy Environment. 229-248 - Edgar A. Maldonado, Andrea Hoplight Tapia:
Analyzing Public Open Source Policy: The Case Study of Venezuela. 249-257 - Panos Constantinides, Frank Blackler:
Co-Orienting the Object: An Activity-Theoretical Analysis of the UK's National Program for Information Technology. 259-270 - Roberta Bernardi:
A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa. 271-280 - Michael I. Barrett, C. R. Hinings, Eivor Oborn:
Legitimacy Management and Trust in Offshoring Information Technology Services. 283-299 - Aris Komporozos-Athanasiou:
Information Technology Outsourcing in the Service Economy: Client Maturity and Knowledge/Power Asymmetries. 301-310 - Robert W. Gregory, Michael Prifling:
How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage. 311-319 - Aini Aman, Brian Nicholson:
Mind the Gap! Understanding Knowledge in Global Software Teams. 321-330 - Paul Raj Devadoss, Mike W. Chiasson:
Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. 331-339 - Neil C. Ramiller, Elizabeth J. Davidson, Erica L. Wagner, Steve Sawyer:
Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy. 343-348 - Steven Alter, Uri Gal, David Lipien, Kalle Lyytinen, Nancy L. Russo:
Information Systems and the Service Economy: A Multidimensional Perspective. 349-352 - Joseph Feller, Patrick Finnegan, Björn Lundell, Olof Nilsson:
The Servicitization of Peer Production: Reflections on the Open Source Software Experience. 353-355 - Mike W. Chiasson, Donal Flynn, Bonnie Kaplan, Pascale Lehoux, Cynthia LeRouge:
eHealth: Redefining Health Care in the Light of Technology. 357-362 - Matt Germonprez, Dirk S. Hovorka:
The Information Services View. 365-366 - Michelle Carter, Hirotoshi Takeda, Duane P. Truex:
An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM. 367-370 - Gianluca Miscione, Margunn Aanestad:
Organizational Learning in Health Care: Situating Free and Open Source Software. 372-373 - Wee-Kek Tan, Chuan-Hoo Tan, Hock-Hai Teo:
Understanding the Exchange Intention of an Individual Blogger. 375-378 - Yu Tong, Lingling Xu, Shanling Pan:
Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company. 379-381 - Rachel Cuthbert, Paris Pennesi, Duncan C. McFarlane:
A Case Study Approach to Examining Service Information Requirements. 383-385
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