"Complicating Utopian and Dystopian Views of Automation: An Investigation ..."

Paul Raj Devadoss, Mike W. Chiasson (2008)

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DOI: 10.1007/978-0-387-09768-8_24

access: open

type: Conference or Workshop Paper

metadata version: 2020-03-12

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Paul Raj Devadoss, Mike W. Chiasson:
Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. Information Technology in the Service Economy 2008: 331-339

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