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ORCID6th CONVERSATIONS 2022: Amsterdam, The Netherlands
- Asbjørn Følstad
, Theo B. Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg:
Chatbot Research and Design - 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected Papers. Lecture Notes in Computer Science 13815, Springer 2023, ISBN 978-3-031-25580-9
Chatbot Users and User Experience
- Lotte Leeuwis, Linwei He:
Hi, I'm Cecil(y) the Smoking Cessation Chatbot: The Effectiveness of Motivational Interviewing and Confrontational Counseling Chatbots and the Moderating Role of the Need for Autonomy and Self-efficacy. 3-17 - Oda Elise Nordberg, Frode Guribye:
Interacting with the News Through Voice User Interfaces. 18-33 - Christine Liebrecht, Naomi Kamoen, Celine Aerts:
Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA). 34-49 - Susana C. Silva, Roberta De Cicco, Maria Levi, Maik Hammerschmidt:
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement. 50-65 - Nadia Abbas, Asbjørn Følstad, Cato Alexander Bjørkli:
Chatbots as Part of Digital Government Service Provision - A User Perspective. 66-82 - Tanja Henkel, Annemiek J. Linn, Margot J. van der Goot:
Understanding the Intention to Use Mental Health Chatbots Among LGBTQIA+ Individuals: Testing and Extending the UTAUT. 83-100
Chatbot Design and Applications
- Giulio Antonio Abbo, Pietro Crovari, Franca Garzotto:
Enhancing Conversational Troubleshooting with Multi-modality: Design and Implementation. 103-117 - Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht:
A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. 118-133 - Chloe Chira, Evangelos Mathioudis, Christina Michailidou, Pantelis Agathangelou, Georgia Christodoulou, Ioannis Katakis, Efstratios Kontopoulos, Konstantinos Avgerinakis:
An Affective Multi-modal Conversational Agent for Non Intrusive Data Collection from Patients with Brain Diseases. 134-149 - Max Angenius, Maliheh Ghajargar:
Interactive Journaling with AI: Probing into Words and Language as Interaction Design Materials. 150-170 - Gina E. M. Stolwijk, Florian A. Kunneman:
Increasing the Coverage of Clarification Responses for a Cooking Assistant. 171-189 - Tom Niederer, Daniel Schloss, Noemi Christensen:
Designing Context-Aware Chatbots for Product Configuration. 190-210
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