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BPIC@BPM Demos 2013: Beijing, China
- Boudewijn F. van Dongen, Barbara Weber, Diogo R. Ferreira, Jochen De Weerdt:
Proceedings of the 3rd Business Process Intelligence Challenge co-located with 9th International Business Process Intelligence Workshop (BPI 2013), Beijing, China, August 26, 2013. CEUR Workshop Proceedings 1052, CEUR-WS.org 2013 - Summary of the BPI Challenge 2013.
Submissions
- Michael Arias, Eric Rojas:
Volvo Incident and Problem Management Behavior Analysis. - Arjel Bautista, Syed Akbar, Anthony Alvarez, Tom Metzger, Marshall Reaves:
Process Mining in Information Technology Incident Management: A Case Study at Volvo Belgium. - Seppe vanden Broucke, Jan Vanthienen, Bart Baesens:
Volvo IT Belgium VINST. - Emmy Dudok, Peter van den Brand:
Mining an Incident Management Process. - Frank van Geffen, Rudi Niks:
Accelerate DMAIC using Process Mining. - John Hansen:
Analyzing Volvo IT Belgium's Incident and Problem Management Data Using Automated Business Process Discovery. - Jonathan Hevia, Cecilia Saint-Pierre:
Analyzing Volvo Information with Process Mining. - Chang Jae Kang, Young Sik Kang, Yeong Shin Lee, Seonkyu Noh, Hyeong Cheol Kim, Woo Cheol Lim, Juhee Kim, Regina Hong:
Process Mining-based Understanding and Analysis of Volvo IT's Incident and Problem Management Processes. - Josef Martens:
Professional Use of Process Mining for Analyzing Business Processes. - Zbigniew Paszkiewicz, Willy Picard:
Analysis of the Volvo IT Incident and Problem Handling Processes using Process Mining and Social Network Analysis. - Shobana Radhakrishnan, Gokul Anantha:
Process Improvement Focused Analysis of VINST IT Support Logs. - Peter Van den Spiegel, Leen Dieltjens, Liese Blevi:
Applied Process Mining Techniques for Incident and Problem Management.
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