"Process Mining in Information Technology Incident Management: A Case Study ..."

Arjel Bautista et al. (2013)

> Home

Details and statistics

DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

- view
  - electronic edition @ ceur-ws.org (open access)
- export record
  dblp key:
  - conf/bpm/BautistaAAMR13
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/bpm/BautistaAAMR13
Arjel Bautista, Syed Akbar, Anthony Alvarez, Tom Metzger, Marshall Reaves:
Process Mining in Information Technology Incident Management: A Case Study at Volvo Belgium. BPIC@BPM 2013

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.