- Vivek Choudhary, Masha Shunko, Serguei Netessine:
Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics. Manuf. Serv. Oper. Manag. 23(4): 835-853 (2021) - Ruomeng Cui, Jingyun Li, Meng Li, Lili Yu:
Wholesale Price Discrimination in Global Sourcing. Manuf. Serv. Oper. Manag. 23(5): 1096-1117 (2021) - Hailong Cui, Sampath Rajagopalan, Amy R. Ward:
Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns. Manuf. Serv. Oper. Manag. 23(2): 346-366 (2021) - Kayla S. Cummings, Banafsheh Behzad, Susan E. Martonosi:
Centers for Disease Control and Prevention as a Strategic Agent in the Pediatric Vaccine Market: An Analytical Approach. Manuf. Serv. Oper. Manag. 23(6): 1398-1412 (2021) - Andrew M. Davis, Kyle Hyndman:
Private Information and Dynamic Bargaining in Supply Chains: An Experimental Study. Manuf. Serv. Oper. Manag. 23(6): 1449-1467 (2021) - Kraig Delana, Nicos Savva, Tolga Tezcan:
Proactive Customer Service: Operational Benefits and Economic Frictions. Manuf. Serv. Oper. Manag. 23(1): 70-87 (2021) - Suvrat S. Dhanorkar, Karen Donohue, Kevin W. Linderman:
Online Business-to-Business Markets for Industrial Product Reuse: Evidence from an Operational Policy Change. Manuf. Serv. Oper. Manag. 23(6): 1373-1397 (2021) - Melvin Drent, Joachim J. Arts:
Expediting in Two-Echelon Spare Parts Inventory Systems. Manuf. Serv. Oper. Manag. 23(6): 1431-1448 (2021) - Necati Ertekin, Anupam Agrawal:
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability? Manuf. Serv. Oper. Manag. 23(1): 210-229 (2021) - Xiaoshuai Fan, Ying-Ju Chen, Christopher S. Tang:
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider. Manuf. Serv. Oper. Manag. 23(5): 1275-1296 (2021) - Mehdi Hosseinabadi Farahani, Milind Dawande, Haresh Gurnani, Ganesh Janakiraman:
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract. Manuf. Serv. Oper. Manag. 23(5): 1257-1274 (2021) - Guiyun Feng, Guangwen Kong, Zizhuo Wang:
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems. Manuf. Serv. Oper. Manag. 23(5): 1237-1256 (2021) - Marshall L. Fisher, Santiago Gallino, Serguei Netessine:
Does Online Training Work in Retail? Manuf. Serv. Oper. Manag. 23(4): 876-894 (2021) - Marshall L. Fisher, Santiago Gallino, Serguei Netessine:
Setting Retail Staffing Levels: A Methodology Validated with Implementation. Manuf. Serv. Oper. Manag. 23(6): 1562-1579 (2021) - Nikhil Garg, Ramesh Johari:
Designing Informative Rating Systems: Evidence from an Online Labor Market. Manuf. Serv. Oper. Manag. 23(3): 589-605 (2021) - Jiwen Ge, Dorothée Honhon, Jan C. Fransoo, Lei Zhao:
Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities. Manuf. Serv. Oper. Manag. 23(1): 19-35 (2021) - Kyle H. Goldschmidt, Mirko Kremer, Douglas J. Thomas, Christopher W. Craighead:
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias. Manuf. Serv. Oper. Manag. 23(4): 761-780 (2021) - Refael Hassin, Adam Nathaniel:
Self-Selected Task Allocation. Manuf. Serv. Oper. Manag. 23(6): 1669-1682 (2021) - Refael Hassin, Ricky Roet-Green:
On Queue-Length Information when Customers Travel to a Queue. Manuf. Serv. Oper. Manag. 23(4): 989-1004 (2021) - Long He, Guangrui Ma, Wei Qi, Xin Wang:
Charging an Electric Vehicle-Sharing Fleet. Manuf. Serv. Oper. Manag. 23(2): 471-487 (2021) - Chengfan Hou, Mengshi Lu, Tianhu Deng, Zuo-Jun Max Shen:
Coordinating Project Outsourcing Through Bilateral Contract Negotiations. Manuf. Serv. Oper. Manag. 23(6): 1543-1561 (2021) - Ming Hu, Jingchen Liu, Xin Zhai:
Intertemporal Segmentation via Flexible-Duration Group Buying. Manuf. Serv. Oper. Manag. 23(5): 1157-1174 (2021) - Tingliang Huang, Zhe Yin:
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations. Manuf. Serv. Oper. Manag. 23(6): 1597-1615 (2021) - Navid Izady, Israa Mohamed:
A Clustered Overflow Configuration of Inpatient Beds in Hospitals. Manuf. Serv. Oper. Manag. 23(1): 139-154 (2021) - Zhaohui (Zoey) Jiang, Yan Huang, Damian R. Beil:
The Role of Problem Specification in Crowdsourcing Contests for Design Problems: A Theoretical and Empirical Analysis. Manuf. Serv. Oper. Manag. 23(3): 637-656 (2021) - Zhong-Zhong Jiang, Guangwen Kong, Yinghao Zhang:
Making the Most of Your Regret: Workers' Relocation Decisions in On-Demand Platforms. Manuf. Serv. Oper. Manag. 23(3): 695-713 (2021) - Edward H. Kaplan:
OM Forum - Perspectives on Policy Modeling: 2018 MSOM Fellow Award. Manuf. Serv. Oper. Manag. 23(2): 267-273 (2021) - Samantha M. Keppler, Karen R. Smilowitz, Paul M. Leonardi:
Contextual Trustworthiness of Organizational Partners: Evidence from Nine School Networks. Manuf. Serv. Oper. Manag. 23(4): 974-988 (2021) - Esmaeil Keyvanshokooh, Cong Shi, Mark P. Van Oyen:
Online Advance Scheduling with Overtime: A Primal-Dual Approach. Manuf. Serv. Oper. Manag. 23(1): 246-266 (2021) - C. Gizem Korpeoglu, Ersin Körpeoglu, Sidika Tunç:
Optimal Duration of Innovation Contests. Manuf. Serv. Oper. Manag. 23(3): 657-675 (2021)