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"Wirtschaftlichkeitsanalyse für CRM-Systeme - ein Erfahrungsbericht."
Torsten Becker et al. (2010)
- Torsten Becker, Julia Heidemann, Nora Kamprath, Marco C. Meier, Maximilian Röglinger:
Wirtschaftlichkeitsanalyse für CRM-Systeme - ein Erfahrungsbericht. Wirtschaftsinformatik Manag. 2(4): 50-55 (2010)
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