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"Information technology-enabled change: the risks and rewards of business ..."
Kirk D. Fiedler, Varun Grover, James T. C. Teng (1994)
- Kirk D. Fiedler, Varun Grover, James T. C. Teng:
Information technology-enabled change: the risks and rewards of business process redesign and automation. J. Inf. Technol. 9(4): 267-275 (1994)
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