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"Perceived service process in e-service delivery system: B2C online ..."
Piyush Gupta, Amit Sachan, Vivek Mishra (2024)
- Piyush Gupta, Amit Sachan, Vivek Mishra:
Perceived service process in e-service delivery system: B2C online retailers performance ranking by TOPSIS. Int. J. Serv. Technol. Manag. 29(1): 1-17 (2024)
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