"User Interactions With a Municipality Chatbot - Lessons Learnt From ..."

Asbjørn Følstad, Nina Bjerkreim-Hanssen (2024)

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DOI: 10.1080/10447318.2023.2238355

access: open

type: Journal Article

metadata version: 2024-12-09

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Asbjørn Følstad, Nina Bjerkreim-Hanssen:
User Interactions With a Municipality Chatbot - Lessons Learnt From Dialogue Analysis. Int. J. Hum. Comput. Interact. 40(18): 4973-4986 (2024)

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