"Fallstudie: ITIL-konformer Service Desk bei T-Mobile Deutschland."

Axel Hochstein, Yvonne Wetzel, Walter Brenner (2004)

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type: Journal Article

metadata version: 2020-11-27

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Axel Hochstein, Yvonne Wetzel, Walter Brenner:
Fallstudie: ITIL-konformer Service Desk bei T-Mobile Deutschland. HMD Prax. Wirtsch. 237 (2004)

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