"The Role of Clinical and Process Quality in Achieving Patient Satisfaction ..."

Kathryn A. Marley, David A. Collier, Susan Meyer Goldstein (2004)

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DOI: 10.1111/J.0011-7315.2004.02570.X

access: closed

type: Journal Article

metadata version: 2020-03-13

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Kathryn A. Marley, David A. Collier, Susan Meyer Goldstein:
The Role of Clinical and Process Quality in Achieving Patient Satisfaction in Hospitals. Decis. Sci. 35(3): 349-369 (2004)

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