"Comparing the Quality of Customer Service in 3D Virtual Worlds to ..."

Sulin Ba et al. (2011)

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DOI: 10.1007/978-3-642-29873-8_22

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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Sulin Ba, Dan Ke, Jan Stallaert, Zhongju Zhang:
Comparing the Quality of Customer Service in 3D Virtual Worlds to Web-Based Service. WEB 2011: 234-247

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