"Incidents Management Process Improvement of IT Systems."

Gabriela Prostean, Diana Betina Mirsu, Anca Draghici (2012)

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DOI: 10.1007/978-3-642-33941-7_60

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-21

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Gabriela Prostean, Diana Betina Mirsu, Anca Draghici:
Incidents Management Process Improvement of IT Systems. SOFA 2012: 681-689

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