"Successful Problem-Solving in User Support Forums: A Study Aimed at ..."

Marlindah Jozevel Adriaansz, Joyce Karreman (2024)

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DOI: 10.1109/PROCOMM61427.2024.00049

access: closed

type: Conference or Workshop Paper

metadata version: 2024-08-16

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Marlindah Jozevel Adriaansz, Joyce Karreman:
Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics. ProComm 2024: 214-219

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