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"Design and deployment of a customer journey management system: the CJMA ..."
Nam Nguyen Chan et al. (2021)
- Nam Nguyen Chan, Duc Loc Nguyen Vo, Cuong Pham-Nguyen, Thang Le Dinh, Nguyen Anh Khoa Dam, Thanh Thoa Pham Thi, My Hang Vu Thi:
Design and deployment of a customer journey management system: the CJMA approach. ICFNDS 2021: 8-16
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