"Simulation-Based Quantification of Business Impacts Caused by Service ..."

Axel Kieninger et al. (2013)

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DOI: 10.1007/978-3-642-36356-6_13

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger:
Simulation-Based Quantification of Business Impacts Caused by Service Incidents. IESS 2013: 170-185

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