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"How Do Customers Respond to Robotic Service? A Scenario-Based Study from ..."
Yanqing Lin, Xun Zhou, Wenjie Fan (2021)
- Yanqing Lin, Xun Zhou, Wenjie Fan:
How Do Customers Respond to Robotic Service? A Scenario-Based Study from the Perspective of Uncertainty Reduction Theory. HICSS 2021: 1-10
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