"Machinery in the new factories: interaction and technology in a bank's ..."

John Bowers, David B. Martin (2000)

> Home

Details and statistics

DOI: 10.1145/358916.358952

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-16

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/cscw/BowersM00
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/cscw/BowersM00
John Bowers, David B. Martin:
Machinery in the new factories: interaction and technology in a bank's telephone call centre. CSCW 2000: 49-58

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.